Product Support Manager – Metal Roofing

Adore Recruitment

Bristol (VA)

On-site

USD 67,376 - 94,327

Full time

14 days+

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Benefits offered by this job

Competitive salary

Long-term career development

Supportive office-based environment

Job summary

A recruitment agency is seeking a Product Support Manager to provide technical support for metal roofing systems. This role combines office and site work, focusing on specifications, compliance, and supporting sales teams. Candidates should have a strong understanding of metal roofing, UK Building Regulations, and be proficient in AutoCAD. A competitive salary ranging from £50,000 to £70,000 is offered based on experience, along with opportunities for career advancement in a supportive environment.

Qualifications

Strong technical knowledge of metal roofing systems.
Experience working within a construction-focused environment.
Familiarity with CDM 2015 and designer responsibilities.

Responsibilities

Produce and approve bespoke metal roofing specifications.
Carry out thermal calculations and ensure compliance.
Provide technical support to sales teams and contractors.

Skills

Technical knowledge of metal roofing design

Understanding of UK Building Regulations

Communication skills

Proficient in AutoCAD

Project management experience

Education

Degree in a construction-related discipline

Tools

AutoCAD

Microsoft Office

Job description

Product Support Manager – Metal Roofing

Salary: £50,000 – £70,000 basic (DOE)

Location: Bristol (office-based with regular site travel)

Contract: Full-time, permanent

A well-established and growing specialist within the UK construction and building-envelope sector is seeking an experienced Product Support Manager to join its technical team, focusing on metal roofing systems for commercial and industrial projects.

This is a key technical role, supporting projects from early design through to completion, working closely with sales teams, contractors, and external partners to deliver compliant, high-quality roofing solutions.

The Role

You will be responsible for the day‑to‑day technical support of metal roofing products and systems, providing expert input across specification, design, and on‑site delivery. The role combines office‑based technical work with regular site visits and customer interaction.

Producing and approving bespoke metal roofing specifications
Carrying out thermal calculations and ensuring compliance with building regulations
Creating technical drawings and details using AutoCAD
Providing technical support to sales teams, contractors, and customers
Attending site visits during planning, installation, and post‑completion stages
Assisting with project management from enquiry through to completion
Liaising with third‑party suppliers and service providers
Maintaining technical resources such as drawings, data sheets, certifications, BIM content, and specifications
Delivering technical and installation training to internal teams and external partners
Advising marketing teams on technical content where required

About You

You’ll be a confident technical professional with a strong understanding of metal roofing systems, particularly standing seam, and experience working within a construction‑focused environment.

Strong technical knowledge of metal roofing design, construction, and specification
Good understanding of UK Building Regulations and construction standards
Familiarity with CDM 2015 and designer responsibilities
Excellent written and verbal communication skills
Confident presenting technical information to groups
Proficient in Microsoft Office and AutoCAD
Ability to manage multiple priorities and work under pressure
Experience liaising with contractors, consultants, and internal teams
Comfortable visiting construction sites and carrying out surveys

Desirable: