Product Support Engineer — On‑Site & Post‑Sale Expert

Baptist Memorial Health Care Corporation; Memphis (TN); Presencial; USD 55 000 - 70 000; Tempo integral

Resumo da oferta

Baptist Memorial Health Care Corporation in Memphis, TN is seeking an on-site Information Systems Support Technician to install, upgrade, test and maintain technology products. You will provide guidance to clients on function and operation, serve as liaison between the organization and customers, and resolve escalations with engineering staff.

Overtime and on-call duties may apply. The role requires strong diagnostic skills, knowledge of LAN/WAN, peripheral devices, and clear documentation.

Qualificações

• Associate degree in IS or equivalent experience (4+ years).
• Minimum of four years of relevant experience.

Responsabilidades

• Installs and configures peripheral devices.
• Maintains knowledge of LAN/WAN structure.
• Identifies and troubleshoots technology issues.
• Communicates and Documents as required.
• Completes assigned goals.

Formação académica

Associate degree in IS

Descrição da oferta de emprego

Baptist Memorial Health Care Corporation in Memphis, TN is seeking an on-site Information Systems Support Technician to install, upgrade, test and maintain technology products. You will provide guidance to clients on function and operation, serve as liaison between the organization and customers, and resolve escalations with engineering staff.

Overtime and on-call duties may apply. The role requires strong diagnostic skills, knowledge of LAN/WAN, peripheral devices, and clear documentation.