Product Support Engineer I

Links Technology Solutions, Inc.; Englewood (CO); On-site; USD 47,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

401K matching

Job summary

Links Technology Solutions, Inc. in Englewood, CO is seeking a Product Support Engineer I to provide hands-on support for communications equipment and network systems. The role emphasizes collaboration with customers and engineering teams to diagnose issues and implement fixes.

The position is onsite, 40 hours weekly, under a 12+ month contract, with pay around $41.38 per hour. Ideal for early-career engineers with military communications or networking experience seeking growth in aerospace and

Qualifications

• Bachelor's degree in a related technical field and typically 0–2+ years of relevant experience.
• Exposure to wireless networks and tactical communications systems.
• Working knowledge of personal computers, hardware, and networking concepts.
• Familiarity with system-level maintenance of networks and communications equipment.
• Strong technical troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to interact professionally with customers and technical teams.

Responsibilities

• Provide technical support and troubleshooting for communications equipment, network systems, and product prototypes.
• Assist with installation, configuration, testing, and maintenance of technical systems.
• Diagnose hardware, software, networking, and communications-related issues.
• Identify system errors and defects and coordinate corrective actions with engineering teams.
• Support wireless networks, tactical communications systems, and personal computer technologies.
• Collaborate with customers to understand technical requirements and recommend appropriate solutions.
• Assist with system-level maintenance and integration of communications equipment.
• Follow technical procedures, testing protocols, and troubleshooting processes.
• Work with engineers and operators to resolve technical issues and improve system reliability.

Skills

Technical troubleshooting

Customer-facing communication

Networking concepts

System maintenance

Problem solving

Verbal and written communication

Education

Bachelor's degree in a related technical field

Tools

PC hardware

Wireless networks

RF systems knowledge

Job description

Product Support Engineer I

Location: Englewood, CO (Onsite)
Pay Rate: $41.38 per hour
Hours: 40 hours per week
Duration:Contract (12 months+)

We are seeking Product Support Engineers I -Tactical Communications & Network Systems to join our client, a leading organization in the aerospace and defense industry. This is an excellent opportunity for early-career engineers, technical support professionals, and individuals with military communications or networking experience.

Description

• Provide technical support and troubleshooting for communications equipment, network systems, and product prototypes.
• Assist with installation, configuration, testing, and maintenance of technical systems.
• Diagnose hardware, software, networking, and communications-related issues.
• Identify system errors and defects and coordinate corrective actions with engineering teams.
• Support wireless networks, tactical communications systems, and personal computer technologies.
• Collaborate with customers to understand technical requirements and recommend appropriate solutions.
• Assist with system-level maintenance and integration of communications equipment.
• Follow technical procedures, testing protocols, and troubleshooting processes.
• Work with engineers and operators to resolve technical issues and improve system reliability.

Qualifications

• Bachelor's degree in a related technical field or typically 0–2+ years of relevant experience.
• Exposure to wireless networks and tactical communications systems.
• Working knowledge of personal computers, hardware, and networking concepts.
• Familiarity with system-level maintenance of networks and communications equipment.
• Strong technical troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to interact professionally with customers and technical teams.

Preferred Qualifications

• Experience in aerospace and defense, government, or the U.S. military.
• Familiarity with military communications equipment, operational units, and logistics.
• Knowledge of radio frequency (RF) systems and wireless communications.
• Experience integrating communications networks, sensors, and related technologies.
• Ability to read schematics, interpret service manuals, and follow test procedures.
• Experience with vehicle-mounted communications equipment, installation, or maintenance.
• Understanding of tactical networking and communications system integration.
• Previous leadership experience in a military or civilian technical environment.

Benefits

• Available health, life, vision, and dental insurance
• 401K Matching