Product Success Analyst: Client Engagement & Insights

BRG; United States; Presencial; USD 90.000 - 115.000; Jornada completa

Descripción de la vacante

BRG is seeking an Analyst for the Product Success Engagement team to partner with clients, users, and internal teams. You will leverage product knowledge, client policy awareness, and industry insights to support product adoption and improvement.

Ideal candidates bring strong investigative skills, 1–3 years of relevant experience, and excellent communication. This role emphasizes collaboration and proactive problem-solving within a fast-paced health-tech consulting environment.

Formación

• Bachelor's degree or equivalent in business, finance, accounting, statistics, product development, or data analysis.
• 1-3 years of relevant experience.
• Strong communication skills.
• Strong problem-solving and investigative skills.
• Analytical and proactive.
• Collaborative and adaptable.
• Strong relationship management skills.

Responsabilidades

• Drive Client and User Engagement: act as the point of contact for clients to guide on product trends, adoption, and feedback.
• Provide Product and Policy Expertise: develop knowledge of product functionality and client policies to deliver accurate support.
• Collaborate Cross-Functionally to Enhance Products: gather feedback and usage trends to inform business decisions and support product improvement.
• Proactively Identify Opportunities and Mitigate Issues: anticipate challenges and provide actionable feedback to improve client experience.

Conocimientos

Communication

Problem-solving

Analytical

Curious

Proactive

Collaborative

Relationship management

Educación

Bachelor's degree

Descripción del empleo

BRG is seeking an Analyst for the Product Success Engagement team to partner with clients, users, and internal teams. You will leverage product knowledge, client policy awareness, and industry insights to support product adoption and improvement.

Ideal candidates bring strong investigative skills, 1–3 years of relevant experience, and excellent communication. This role emphasizes collaboration and proactive problem-solving within a fast-paced health-tech consulting environment.