Analyst, Product Success

Thinkbrg; United States; A distancia; USD 90.000 - 115.000; Jornada completa

Descripción de la vacante

Second Sight Solutions, a BRG health technology subsidiary, seeks an Analyst for the Product Success Engagement team. You will engage with clients and users, translate feedback into product insights, and support policy-aware product improvement.

Responsibilities include guiding clients on product trends, cross-functional collaboration, and proactive issue identification. A bachelor’s degree and 1–3 years of relevant experience are required, with strong communication and analytical skills.

Formación

• Bachelor's degree or equivalent and understanding of business, finance, accounting, statistics, product development, or data analysis.
• 1-3 years of relevant experience.
• Strong communication skills.
• Strong problem-solving and investigative skills.
• Adaptable, analytical, curious, proactive.
• Strong relationship management and collaborative abilities.

Responsabilidades

• Drive Client and User Engagement: serve as a point of contact for clients to provide guidance on product trends, adoption and feedback.
• Provide Product and Policy Expertise: develop knowledge of product functionality and client policies to deliver accurate support and feedback.
• Collaborate Cross-Functionally to Enhance Products: gather and interpret client feedback and usage trends to identify opportunities and inform decisions.
• Proactively Identify Opportunities and Mitigate Issues: anticipate challenges and share actionable feedback to improve experience and product development.

Conocimientos

Communication skills

Problem-solving

Adaptable

Analytical thinking

Proactive

Relationship management

Collaborative

Educación

Bachelor's degree or equivalent

Undergraduate background in business/finance/data analysis

Descripción del empleo

Analyst, Product Success# Where Intelligence Works## Analyst, Product SuccessApply: Remote - USA: Full time: Posted Yesterday: JR101217## **We Do Consulting Differently** Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers. Our customers and partners trust us to deliver reliable, first-to-market solutions and safeguard the data we receive. We trust our employees, and our culture gives them the freedom to create, collaborate, and grow. Our leaders are industry experts, creative, unafraid to challenge the status quo, and the pioneers of market-changing solutions. We are looking for an Analyst for the Product Success Engagement team. The Product Success Engagement team serves as a strategic partner to clients, users, and internal teams by leveraging product knowledge, an understanding of client policies, an awareness of industry trends, and exposure to user feedback. We are seeking an individual with strong investigative and problem-solving skills, client engagement experience, and a collaborative mindset. Job title and Compensation to be determined based on qualifications and experience. Responsibilities: * Drive Client and User Engagement: Serve as a point of contact for our clients to provide guidance on product trends, differing approaches within the industry, and user adoption and feedback. Address inquiries from the user base and promote a strong understanding of product capabilities.* Provide Product and Policy Expertise: Develop and maintain in-depth knowledge of product functionality across our entire product portfolio as well as client policies to deliver accurate and efficient support and feedback to clients.* Collaborate Cross-Functionally to Enhance Products: Gather, analyze, and interpret client and user feedback, and product usage trends to identify opportunities, surface emerging concerns, and inform business decisions. Partner with internal teams to communicate this feedback, share insights, and support continuous product improvement based on client and user needs.* Proactively Identify Opportunities and Mitigate Issues: Anticipate potential product and engagement challenges by identifying trends, developing proactive recommendations, and sharing actionable feedback to improve the client and user experience while supporting ongoing product development.Qualifications: * Bachelor's degree or equivalent, and an undergraduate-level understanding of business, finance, accounting, statistics, product development, or data analysis.* 1-3 years of relevant experience.* Strong communication skills* Strong problem-solving and investigative skills* Adaptable* Analytical / Curious* Proactive* Strong relationship Management skills* Collaborative Salary Range: $90,000 - $115,000 Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.