Product Strategy & Operations Chief of Staff

Affirm; Raleigh (NC); On-site; USD 226,000 - 335,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Time off

ESPP

Job summary

Affirm is a remote-first company seeking a Chief of Staff to the SVP of Product to scale the product leadership function. You will anchor on the leveraged people problems, own the external product narrative end-to-end, and drive strategic bets that require a single accountable owner (ex: AI enablement, special projects).

The end goal is a healthy Product org with pillar leads running independently at high quality, decisions made with less latency, and a clearer story about where Product is

Qualifications

• 10+ years leading product or CoS partnerships in tech scaleups.
• Experience aligning executive-level strategy with cross-functional teams.
• Evidence of influencing without formal authority across Product, Eng, Design, Finance and HR.

Responsibilities

• Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites).
• Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks with proactive solutions.
• Partners with Technology Operations to define and improve processes for roadmap planning, prioritization decisions, OKRs and tracking progress.
• Own headcount planning and budget management alongside Finance and HRBP: annual planning, quarterly reforecasts, hire-prioritization tradeoffs.
• Drive AI retooling and enablement, including running internal AI masterclasses for leadership and embedding AI-enabled processes across the function.
• Curate the external product narrative (all-hands, updates, talks): speechwriter with PR and brand.
• Prepare executive briefings and leadership communications, reducing decision latency across Product leadership.
• Run a recurring org health pulse and escalate early signals before issues become structural.

Skills

Strategic leadership

Written communication

Organizational dynamics

Product partnership

Executive collaboration

Change management

Job description

Affirm is a remote-first company seeking a Chief of Staff to the SVP of Product to scale the product leadership function. You will anchor on the leveraged people problems, own the external product narrative end-to-end, and drive strategic bets that require a single accountable owner (ex: AI enablement, special projects).

The end goal is a healthy Product org with pillar leads running independently at high quality, decisions made with less latency, and a clearer story about where Product is