Product Specialist - Lexus of Omaha

Baxter Auto; Omaha (NE); On-site; Full time

Job summary

Join an innovative automotive retail group where your passion for customer service will shine! As a Product Specialist, you'll engage with customers, helping them discover the perfect Lexus vehicle tailored to their needs. This role offers exceptional growth potential and the chance to develop your sales expertise in a dynamic environment. With a commitment to inclusivity and a supportive culture, you will thrive while making a meaningful impact on customer experiences. Enjoy competitive pay, flexible schedules, and comprehensive benefits while being part of a team that values your contributions and encourages your authentic self. Your journey starts here!

Benefits

Competitive Pay

Flexible Work Schedule

Comprehensive Benefits Offering

Training and Development Opportunities

Extensive Employee Discounts

Educational Reimbursement

Employee Assistance Programs

Paid Holidays

Qualifications

• Previous customer service experience preferred.
• Must be at least 18 years of age and have a valid driver’s license.

Responsibilities

• Help customers get excited about Lexus vehicles and answer their questions.
• Facilitate remarkable customer experiences and deliver vehicles after purchase.

Skills

Customer Service

Communication

Teamwork

Empathy

Continuous Improvement

Education

High School Diploma

Job description

Description

Do you want to help transform the auto industry? Come let Lexus of Omaha show you just how Remarkable you can be!

At Lexus, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Lexus teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you!

We value individuals who:

• Make it matter through being a caring team member.
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

At Lexus we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT LEXUS!

Your Purpose as a Product Specialist:

• Help customers get excited about Lexus vehicles by answering questions and demonstrating vehicles.
• Discover each customer’s needs, and then identify the right vehicle based on those needs.
• Facilitate remarkable customer experiences by delivering on our “Car Buying on Your Terms” promise.
• Work with management to complete the customer’s purchase, ensuring the most personalized experience possible.
• Successfully set up and deliver vehicles after the purchase process is complete.
• Have the opportunity every day to build brand ambassadors for Lexus vehicles with guests resulting in long-term Lexus customers.
• Exceptional growth potential with a path to quickly progress into a Sales Manager role, offering opportunities to develop your sales and industry expertise.

Requirements

Basic Qualifications:

• Previous customer service experience preferred.
• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle.

Additional Qualifications:

• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Your Well-Being:

• Competitive Pay: Starting at $18.00/hour + Bonus!
• Flexible Work Schedule: Flexible Full-Time Schedule, with Sundays always off.
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance.
• Training and Development Opportunities for All Employees.
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more.
• Educational Reimbursement: General and specialized technical automotive degrees.
• Employee Assistance Programs.
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day.

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; Colorado Springs, Colorado; and Madison, Wisconsin. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at [phone], option #1 to request accommodation.