Powersports Product Advisor

JC POWERSPORTS NV; Reno (NV); On-site; USD 38,000 - 55,000; Full time

Job summary

Anderson Powersports in Reno, NV is seeking a friendly Powersports Product Specialist to help customers explore our inventory, learn about the latest products, and find the right motorcycles, ATVs, side-by-sides, snowmobiles, and other recreational vehicles for their needs and budgets.

You’ll deliver an exceptional buying experience from first hello to final handshake, build lasting relationships, and follow up with prospects using calls, emails, and texts.

Qualifications

• Excellent communication, customer service, and relationship-building skills.
• A professional, energetic, and approachable personality.
• Strong listening skills and the ability to understand customer needs.
• Self-motivation, reliability, and a willingness to learn.
• Basic computer skills and the ability to use sales and customer management software.
• A team-oriented mindset with a desire to contribute to dealership success.

Responsibilities

• Greet customers and create a welcoming and professional dealership experience.
• Learn and demonstrate the features, benefits, and capabilities of our powersports products.
• Help customers find the right motorcycles, ATVs, side-by-sides, snowmobiles, and other recreational vehicles for their needs.
• Build relationships with customers and follow up with leads through phone calls, emails, texts, and other dealership-approved tools.
• Assist customers throughout the sales process, including product selection, trade-in discussions, financing introductions, and delivery coordination.
• Maintain strong product knowledge of current models, accessories, warranties, and available options.
• Use dealership software and CRM tools to manage customer information, leads, and follow-up activities.
• Work with the sales, finance, the parts, and the service departments to provide a seamless customer experience.
• Meet individual sales, customer satisfaction, and follow-up goals.
• Stay current on new products, promotions, manufacturer updates, and industry trends.

Skills

Customer service

Communication

Relationship-building

Listening skills

Team-oriented

Self-motivation

Education

High School diploma or GED

Tools

CRM software

POS systems

Job description

Anderson Powersports in Reno, NV is seeking a friendly Powersports Product Specialist to help customers explore our inventory, learn about the latest products, and find the right motorcycles, ATVs, side-by-sides, snowmobiles, and other recreational vehicles for their needs and budgets.

You’ll deliver an exceptional buying experience from first hello to final handshake, build lasting relationships, and follow up with prospects using calls, emails, and texts.