Product Specialist

Krug-Sachverst; Woburn (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

Krug-Sachverst is seeking an Implementation Specialist to drive technology solution deployments from kickoff through production. You will act as the main liaison between client stakeholders and internal teams, clarify requirements, and coordinate timelines while guiding solution configuration and data integrations.

The ideal candidate is organized, client-focused, and able to discuss APIs, data flows, and system integrations with both business and technical audiences.

Qualifications

• Organized, client-focused problem solver.
• Ability to manage multiple projects.
• Able to communicate with business and technical audiences.
• Understand APIs, data flows and system integrations.

Responsibilities

• Lead clients through full implementation from kickoff to production.
• Serve as the primary point of contact for client stakeholders and internal teams.
• Clarify requirements, coordinate timelines, configure solutions, and support data integrations.
• Troubleshoot issues and ensure a smooth implementation experience.

Job description

The Implementation Specialist leads clients through the successful launch of technology solutions, from kickoff through production. Acting as the primary point of contact, this role brings together client stakeholders and internal teams to clarify requirements, coordinate timelines, configure solutions, support data integrations, and deliver a smooth implementation experience.

The ideal candidate is an organized, client-focused problem solver who can manage multiple projects and communicate comfortably with both business and technical audiences. You do not need to be a software developer, but you should be able to understand APIs, data flows, and system integrations well enough to guide discussions and troubleshoot issues.