Product Specialist

Harrington Starr; New York (NY); Remoto; USD 65.000 - 95.000; Tempo pieno

Descrizione del lavoro

Harrington Starr is seeking a Product Specialist for a FinTech client based in New York. You will deliver client support to Wall Street entities, host workshops, and help sustain recurring revenue while collaborating with account management, product development and senior stakeholders.

The role is remote, with a few days per month in New York as needed by clients. The ideal candidate has experience in the capital markets and CRM onboarding is a plus.

Competenze

• Experience working with clients in the capital markets space.
• Able to communicate effectively and calmly with high-demand clients on Wall Street.
• Experience onboarding customers to a CRM system is a bonus.

Mansioni

• Deliver client support to Wall Street entities.
• Host workshops for clients and stakeholders.
• Maintain recurring revenue and collaborate with account management, product development and senior stakeholders.

Conoscenze

Capital markets client experience

Effective communication

CRM onboarding experience

Strumenti

CRM platforms

Descrizione del lavoro

I'm working on a Product Specialist role for a FinTech client, based in New York. They provide a CRM and data analytics platform for the capital markets space.

You'll be delivering client support to Wall Street entities, hosting workshops, maintaining re-occuring revenue as well as working with teams across account management, product development and senior stakeholders.

What they’re looking for:

• Experience working with clients across the capital markets space.
• Effective communicator. They're looking for someone who's going to be able to communicate effectively and calmly with high demanding clients on Wall Street.
• Working experience onboarding customers to a CRM system is a bonus.

This is an excellent opportunity to join a growing FinTech and be apart of a world-class team.

This Role is remote, yet does require a few days a month in New York depending on the needs of certain clients.