Product Specialist

Personable Com Inc; Fountain Valley (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Personable Com Inc is seeking a customer-focused professional in Fountain Valley, California. The ideal candidate will have a bachelor's degree and at least one year of experience in customer service or a related field. Key skills include strong verbal and written communication, organizational skills, and a passion for helping customers succeed with the product. The company offers competitive benefits including health insurance, 401(k) matching, and paid time off.

Qualifications

• 1 year of experience in customer service or related field preferred.
• Fluent in English with good grammar and spelling.
• Able to explain complex topics in a simple way.

Skills

Strong verbal and written communication skills

Strong people skills

Organizational skills

Technical proficiency with software

Education

Bachelor’s degree

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pre-Qualification

• Bachelor’s degree required
• 1 year of experience in customer service, support, success, onboarding, account management, or a related field preferred
• Strong verbal and written communication skills
• Fluent in English with good grammar and spelling
• Able to explain complex topics in a simple way
• Strong people skills and professionalism
• Strong organizational skills and attention to detail
• Comfortable using computers and software
• Able to work well with customers and internal teams

Preferred Qualifications

• Interest in software and customer relationship management
• Ability to understand and explain workflow-based software
• Experience in onboarding, implementation, client education, account support, or customer success
• Friendly and polished professional presence
• Passion for helping customers grow with the product