Product Specialist

Camping World; Center Conway (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Camping World is seeking a Product Specialist / Parts Advisor to assist customers with specialized product needs and installations. You will work with the service team to ensure high customer satisfaction and provide price estimates prior to scheduling installations.

The role offers full-time employment with a comprehensive benefits package including medical, dental, vision, PTO and 401(k). On-site work in New Hampshire with opportunities for overtime and commission-based earnings.

Qualifications

• High School diploma or GED required or preferred.
• At least one year of sales experience is preferred.
• RV or camping product knowledge is preferred but not required.

Responsibilities

• Interact daily with customers to determine product needs and installations.
• Review jobs for proper sizing, colors, placement, prior to installation scheduling.
• Maintain and update prepayment logs and inform customers of progress.

Skills

Customer service

Sales experience

Organizational skills

Internet research

Education

High School diploma or GED

Tools

Computer skills

Job description

Camping World is seeking a Product Specialist / Parts Advisor for our growing team.At Camping World, a Product Specialist / Parts Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.The pay range for this role is: $40,000 - $55,000 annually, which consists of an hourly rate of $15 - $18 per hour plus commission and overtime variable pay. Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! For more information please visit: www.mycampingworldbenefits.comWhat You’ll Do:Daily interaction with customers to promote specialized product needs and installationsReview each job for proper sizing, colors, placement, and prior to scheduling job for installationMaintain and update prepayment logs and keep customers apprised of work progressSchedule installation appointments with designated service staff membersMonitor daily parts traffic and receive parts for installationsInspect vehicle to ensure proper parts are orderedProvide excellent overall customer serviceMaintain a safe and clean work area for customers and coworkersMay cross train to perform other duties as necessaryWhat You’ll Need to Have for the Role:High School diploma or GED equivalent preferredAt least one year of sales experience is preferredAt least one year of previous RV or camping product is preferred but not requiredAbility to work daily on a computer and perform internet searches as neededExcellent organization and follow up skills are requiredKnowledge of Service Department procedures and policies is preferredA valid driver's license may be requiredMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesPeriods of standing, stooping, crawling, and bendingIn addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.