Product Specialist

Camping World Holdings, Inc.; Conway (NH); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid Time Off

Tuition reimbursement

Employee assistance

Roadside assistance

Discounts

Parental leave

Résumé du poste

Camping World Holdings, Inc. is seeking a Product Specialist / Parts Advisor to guide customers in selecting products and installations. You will work with the service team to provide price estimates for installations and ensure a high level of customer service.

The role pays $40,000–$55,000 annually, plus commission and overtime. Full-time associates receive a comprehensive benefits package including medical, dental, vision, PTO, 401k and more.

Qualifications

• High School diploma or GED preferred.
• At least one year of sales experience.
• RV or camping product experience preferred but not required.

Responsabilités

• Assist customers to identify product needs and installations.
• Review each job for proper sizing, colors, placement, and prior to scheduling installation.
• Maintain and update prepayment logs and inform customers of progress.
• Schedule installation appointments with service staff.
• Monitor parts traffic and receive parts for installations.
• Inspect vehicle to ensure correct parts are ordered.
• Provide excellent customer service.
• Maintain a safe and clean work area for customers and coworkers.
• May cross-train to perform other duties as necessary.

Connaissances

Sales experience

RV product knowledge

Computer skills

Formation

High School diploma or GED

Description du poste

Camping World is seeking a Product Specialist / Parts Advisor for our growing team.

At Camping World, a Product Specialist / Parts Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.

The pay range for this role is: $40,000 - $55,000 annually, which consists of an hourly rate of $15 - $18 per hour plus commission and overtime variable pay. Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! For more information please visit: www.mycampingworldbenefits.com

What You’ll Do:

• Daily interaction with customers to promote specialized product needs and installations

• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation

• Maintain and update prepayment logs and keep customers apprised of work progress

• Schedule installation appointments with designated service staff members

• Monitor daily parts traffic and receive parts for installations

• Inspect vehicle to ensure proper parts are ordered

• Provide excellent overall customer service

• Maintain a safe and clean work area for customers and coworkers

• May cross train to perform other duties as necessary

What You’ll Need to Have for the Role:

• High School diploma or GED equivalent preferred

• At least one year of sales experience is preferred

• At least one year of previous RV or camping product is preferred but not required

• Ability to work daily on a computer and perform internet searches as needed

• Excellent organization and follow up skills are required

• Knowledge of Service Department procedures and policies is preferred

• A valid driver’s license may be required

• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

• Periods of standing, stooping, crawling, and bending

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.