Product & Service Quality Manager

Boeing; Renton (WA); On-site; USD 120,000 - 162,000; Full time

Job summary

The Boeing Company in Renton, Washington is seeking a Product & Service Quality Manager to join our 737 Quality Wings Team. You will lead Quality Inspectors across 1st, 2nd, or 3rd shift, ensuring processes meet contract and engineering requirements while upholding Boeing values.

You will drive process improvement through the Boeing Production System, mentor staff, and maintain strong relationships with customers and partners.

Qualifications

• At least one year in a leadership role or completion of Boeing leadership training.
• 3+ years building relationships with executives, customers, stakeholders, and partners.
• 3+ years experience with root cause corrective analysis.
• 5+ years in Aerospace, Manufacturing, Quality or a regulated industry.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint).

Responsibilities

• Lead and develop teams to ensure products, services, and processes meet contract and engineering requirements and government regulations.
• Drive process improvement and Boeing Production System (BPS) activities for quality in the 737-Renton factory.
• Provide education, coaching and review of Quality Management System operations and maintain relationships with customers, stakeholders, peers, partners, suppliers, and direct reports.
• Understand business objectives and develop partnerships with program leaders and quality stakeholders.

Skills

Leadership

Relationship building

Root cause analysis

Aerospace industry

MS Office

Job description

Product & Service Quality Manager Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking Product & Service Quality Managers to join our 737 Quality Wings Team in Renton, Washington. These fast-paced factory positions will support teams of Quality Inspectors on the 1st, 2nd or 3rd shift. This is a chance to be part of a world-class team shaping the future of commercial aviation where employees are encouraged to seek, speak, and listen. If you are passionate about Quality, leadership and ready to make a significant impact we encourage you to apply.

Position Responsibilities

Manages employees who evaluate and ensure products, services and processes comply with customer contract requirements, engineering requirements, client procedures and government regulations Leads by demonstrating and holding all accountable to the Boeing Values and Behaviors Leads process improvement and Boeing Production System (BPS) activities for quality in the 737-Renton factory Provides education, coaching and review of Quality Management System ops and maintains relationships, partnerships and communication with customers, stakeholders, peers, partners, suppliers and direct reports Understands business objectives, strategies, and conditions affecting all areas of the program Develops and maintains partnering relationships with program leaders, quality stakeholders, peers, partners, and direct reports

To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete this assessment will remove you from consideration.

Basic Qualifications (Required Skills/Experience)

• Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership”
• 3+ years of experience in developing and maintaining relationships and partnerships with executives, managers, customers, stakeholders, peers, and business partners
• 3+ years of experience with root cause corrective analysis
• 5+ years of experience in Aerospace, Manufacturing, Quality or experience in a regulated industry
• Proficiency using Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint)
• Must be able to work any shift based on the needs of the operation

Preferred Qualifications (Desired Skills/Experience)

• 2+ years of experience leading in a Quality Leadership role
• 3+ years of experience in aircraft assembly
• Experience with the Material Review Board (MRB) process
• Experience with the One Boeing Production System (BPS)

Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift: Candidate may be selected for 1st, 2nd, and/or 3rd shift. Shift will be determined at the time of offer. There may be additional shift requirements to support program objectives.

Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range (Level K): 119,850 – 162,150

Language Requirements: Not Applicable

Education: Not Applicable

Relocation: Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive: This is not a Safety Sensitive Position.

Security Clearance: This position does not require a Security Clearance.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program This position is not contingent upon program award

Shift: Shift 4 (United States of America)

Equal Opportunity and Diversity Statement

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish) This site is for current Boeing Subsidiary Employees. If you are not a current Boeing Subsidiary Employee, you should not apply at this site. Please navigate to jobs.Boeing.com to apply to open positions for external applicants. If you are a direct Boeing employee please navigate to "Find Jobs" in Workday. Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.