Product Sales & Supply Liaison Specialist

Shamrock Foods Company; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Profit sharing

Paid time off

Growth opportunities

Education programs

Wellness programs

Job summary

Shamrock Foods Company is looking for a Product Sales Support Specialist to serve as a liaison between Sales, Planning Analysts, Category Management and external contacts. You will help resolve customer-related activities and ensure timely information flow across divisions.

In this role you will gather product specs, support inquiries about pricing, availability, and nutrition, and work cross-functionally with suppliers and brokers to keep the supply chain running smoothly.

Qualifications

• High School diploma or GED.
• 2+ years of sales or sales support experience or five years related industry experience and/or training.
• Experience cross-functionally with Sales, Supply Chain, Category Management and external vendors a plus.
• Effective problem-solving, including identification of problems, data collection, drawing conclusions and conflict resolution.
• Consultative, solutions-oriented and value-based approach to managing/leveraging business transactions and customer partnerships.
• Demonstrated ability to meet established goals and metrics.
• Proficient written and verbal communication skills required for both internal/external customer interface.
• Proficient in Microsoft Office suite; Word, Excel and Outlook.
• Experience with Salesforce or CRM software preferred.
• Must be flexible and willing to work the demands of the department which are subject to weekends, and holidays.

Responsibilities

• Act as the primary contact for Sales on supply-related inquiries.
• Coordinate with Supply Chain, Category Management and vendors to resolve inquiries.
• Communicate product information to internal teams.
• Resolve inquiries via Shamrock Connect and about availability, pricing, specs, nutrition.
• Gather product specs to create item codes.
• Maintain regular attendance.
• Perform other duties as assigned.

Skills

Communication skills

Problem-solving

Data collection

Cross-functional collaboration

Microsoft Office

CRM/Salesforce

Time management

Education

High School Diploma or GED

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Salesforce CRM

Job description

Shamrock Foods Company is looking for a Product Sales Support Specialist to serve as a liaison between Sales, Planning Analysts, Category Management and external contacts. You will help resolve customer-related activities and ensure timely information flow across divisions.

In this role you will gather product specs, support inquiries about pricing, availability, and nutrition, and work cross-functionally with suppliers and brokers to keep the supply chain running smoothly.