Product Research Analyst

Talentoma; Georgia; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Bonus opportunities

Job summary

Talentoma is seeking a product analytics analyst to work remotely from Georgia. You’ll review product usage patterns in Amplitude, organize findings in Trello, and help product managers understand user needs to set priorities.

This fully remote role sits within the product management team and reports to a product research lead, collaborating with product managers and customer support colleagues. You will prepare concise research summaries, track tasks in shared systems, and ensure clear,

Qualifications

• High school diploma or equivalent.
• No experience required; related experience in product research, research assistance, or interpreting business information is preferred.
• Basic understanding of product research questions, user needs, and the difference between observations, assumptions, and recommendations.
• Familiarity with research methods, source credibility, consistent categorization, and simple comparisons across groups or reporting periods.
• Willingness to learn product analytics reports and shared task tracking using Amplitude and Trello.
• Ability to summarize findings clearly, ask focused questions, and explain uncertainty to colleagues without overstating the evidence.
• Reliable computer, high-speed internet, and a quiet private workspace suitable for focused remote research and team discussions.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home with desk-based responsibilities and collaboration through shared online systems.
• Structured onboarding and training on Amplitude and Trello, and established research workflows.
• Regular check-ins with the team lead to review progress, clarify priorities, and discuss feedback.

Responsibilities

• Receive product research requests through the shared task queue, review the business question, and confirm the requested scope and deadline with the product research lead.
• Organize assigned research tasks in a project management tool such as Trello, recording objectives, source references, progress, and questions requiring clarification before analysis begins.
• Review existing product usage reports in a product analytics platform such as Amplitude, checking date ranges, metric definitions, and relevant user groups before comparing results.
• Examine approved customer feedback summaries and support themes to identify recurring product questions, unmet needs, and areas that warrant further investigation by the team.
• Research publicly available product information and competitor features, recording source links and access dates so colleagues can check comparisons and understand their limitations.
• Categorize research observations using agreed themes, separate direct evidence from assumptions, and note conflicting findings without presenting uncertain conclusions as established facts.
• Compare usage patterns and research themes against the original question, highlighting meaningful differences while avoiding unsupported explanations about why users behave in particular ways.
• Prepare concise research summaries that explain the question, approach, findings, limitations, and possible follow-up questions for review by the product research lead.
• Follow up with requesters when context is missing, escalated inconsistent metrics or unclear findings to the product research lead, and update task status accordingly.
• Incorporate reviewer feedback, share approved findings with product managers, and close completed tasks; quality is judged on accuracy, turnaround, complete notes, and dependable follow-up.

Education

High school diploma or equivalent

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

Working in a product analytics platform such as Amplitude and a project management tool such as Trello, the analyst reviews product usage patterns and organizes research findings. These findings help product managers understand user needs and make better decisions about product priorities. The role sits within the product management team, works under a product research lead, and collaborates with product managers and customer support colleagues. This fully remote position offers desk-based work from home in Georgia, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Receive product research requests through the shared task queue, review the business question, and confirm the requested scope and deadline with the product research lead.
• Organize assigned research tasks in a project management tool such as Trello, recording objectives, source references, progress, and questions requiring clarification before analysis begins.
• Review existing product usage reports in a product analytics platform such as Amplitude, checking date ranges, metric definitions, and relevant user groups before comparing results.
• Examine approved customer feedback summaries and support themes to identify recurring product questions, unmet needs, and areas that warrant further investigation by the team.
• Research publicly available product information and competitor features, recording source links and access dates so colleagues can check comparisons and understand their limitations.
• Categorize research observations using agreed themes, separate direct evidence from assumptions, and note conflicting findings without presenting uncertain conclusions as established facts.
• Compare usage patterns and research themes against the original question, highlighting meaningful differences while avoiding unsupported explanations about why users behave in particular ways.
• Prepare concise research summaries that explain the question, approach, findings, limitations, and possible follow-up questions for review by the product research lead.
• Follow up with requesters when context is missing, escalated inconsistent metrics or unclear findings to the product research lead, and update task status accordingly.
• Incorporate reviewer feedback, share approved findings with product managers, and close completed tasks; quality is judged on accuracy, turnaround, complete notes, and dependable follow-up.

Qualifications:

• High school diploma or equivalent.
• No experience required; related experience in product research, research assistance, or interpreting business information is preferred.
• Basic understanding of product research questions, user needs, and the difference between observations, assumptions, and recommendations.
• Familiarity with research methods, source credibility, consistent categorization, and simple comparisons across groups or reporting periods.
• Willingness to learn product analytics reports and shared task tracking using the example systems named above.
• Ability to summarize findings clearly, ask focused questions, and explain uncertainty to colleagues without overstating the evidence.
• Reliable computer, high-speed internet, and a quiet private workspace suitable for focused remote research and team discussions.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home with desk-based responsibilities and collaboration through shared online systems.
• Structured onboarding and training on the example systems named above, Amplitude and Trello, and established research workflows.
• Regular check-ins with the team lead to review progress, clarify priorities, and discuss feedback.
• Opportunities to build product research, evidence evaluation, research synthesis, and clear reporting skills through guided assignments.
• Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.