Product Researcher

TalentHop; United States; On-site; USD 115,000 - 170,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &

Vision insurance

50% coverage for partners/spouses/deps

Flexible paid time off

13 paid holidays

Generous parental leave

Wellbeing apps (Ginger, Headspace)

Optional supplemental life insurance

Job summary

TalentHop is seeking a Product Researcher in the United States to drive informed product and curriculum development by generating user and market insights. You will work across teams to ensure features and content align with real user needs and behaviors, building a robust research pipeline and supporting go-to-market strategies with actionable intelligence.

Responsibilities include planning and conducting usability studies, market explorations, and stakeholder collaboration.

Qualifications

• Minimum 3 years in research, data analysis, or insights roles with experience in qualitative and quantitative methods.
• Experience in startups or small teams with ownership over loosely defined projects.
• Ability to translate research into actionable insights for decision-makers.
• Familiarity with research operations, including repositories and survey/user recruitment tools.

Responsibilities

• Plan, conduct, and synthesize research studies, including usability tests and market explorations.
• Support early-stage product and industry research to identify user pain points and opportunities.
• Collect expert input to tailor curriculum and enhance effectiveness.
• Monitor and analyze product and curriculum performance post-release using qualitative and quantitative data.
• Develop and optimize research processes and operations for efficiency.
• Build and maintain a network of subject matter expert advisors.
• Organize research findings and manage logistics such as scheduling and compensation.
• Collaborate with stakeholders to address insights and assist in prototype development.
• Act as the voice of the customer across teams to inform user experience design.

Skills

Qualitative methods

Quantitative methods

Research operations

User recruitment

Stakeholder engagement

Tools

AI research tools

Job description

This organization operates in the workforce development and education technology sector, focusing on improving career outcomes for frontline employees and their managers. It addresses the challenge of unlocking unrealized economic and professional potential within frontline workforces by partnering with enterprises to transform these teams from transactional roles to strategic contributors. The company aims to impact business performance through enhanced productivity, retention, and customer experience, while supporting employee growth and career success.

About the Opportunity:

The PRODUCT RESEARCHER role is pivotal in driving informed product and curriculum development by generating user and market insights. This position collaborates across departments to ensure that product features and educational content are aligned with real user needs and behaviors. The role contributes to the organization by building a robust research pipeline, conducting studies to validate product decisions, and supporting go-to-market strategies through actionable intelligence.

Responsibilities:

• Plan, conduct, and synthesize diverse research studies, including usability tests and market explorations
• Support early-stage product and industry research to identify user pain points and opportunities
• Collect expert input to tailor curriculum and enhance effectiveness
• Monitor and analyze product and curriculum performance post-release using qualitative and quantitative data
• Develop and optimize research processes and operations for efficiency
• Build and maintain a network of subject matter expert advisors
• Organize research findings and manage logistics such as scheduling and compensation
• Collaborate with stakeholders to address insights and assist in prototype development
• Act as the voice of the customer across teams to inform user experience design

Requirements:

• Minimum 3 years in research, data analysis, or insights roles with experience in qualitative and quantitative methods
• Experience working in startups or small teams with ownership over loosely defined projects
• Proven ability to translate research into actionable insights for decision-makers
• Knowledge of research operations, including managing repositories and tools for surveys and user recruitment
• Bonus: Familiarity with financial services or frontline worker sectors
• Bonus: Experience with AI tools relevant to product research and design

Pay Range and Compensation Package:

• Tier 1 (NYC metro, San Francisco): $150,000 to $170,000
• Tier 2: $130,000 to $155,000
• Tier 3: $115,000 to $140,000
• 100% employer-paid medical, dental, and vision insurance for employees; 50% coverage for partners/spouses and dependents
• Optional supplemental life insurance
• Flexible health spending account
• Employee Assistance Program covering mental, financial, and legal support
• Free access to wellbeing applications such as Ginger and Headspace
• Flexible paid time off and 13 paid holidays
• Generous paid parental leave

Equal Opportunity Statement:

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.