Product Operations Analyst

Talentoma; Texas; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Maternity leave

Bonus opportunities

Stipends

Job summary

Talentoma in Texas is seeking an entry-level Product Operations Analyst to turn product activity into actionable operational insights. This fully remote, desk-based role supports a 40-hour work week and collaborates with product managers, support teams, and operations partners.

You will review requests, define metrics, verify date ranges and filters in Mixpanel and Tableau, document sources and assumptions, and deliver clear summaries for stakeholders while maintaining notes and following up on

Qualifications

• Familiarity with product metrics concepts such as active users and retention.
• Ability to compare reporting periods and spot simple calculation errors.
• Willingness to learn dashboards and reporting workflows without assuming causation.
• Excellent written communication to document findings concisely.
• Access to a reliable computer and high-speed internet.
• Authorization to work in the United States.
• Fully remote role based in Texas with desk-based reporting duties.

Responsibilities

• Review incoming product ops requests to define needed metrics and audience.
• Clarify scope with product managers when unclear.
• Check date ranges, filters, and missing values in reports.
• Use Mixpanel to review usage measures and identify patterns.
• Use Tableau to review dashboards and prepare summaries.
• Document source, period, filters, and assumptions for each request.
• Compare support themes with usage trends and flag inconsistencies.
• Follow up with owners, update status, and hand findings to managers.
• Maintain analysis notes and incorporate reviewer feedback.

Skills

Product metrics understanding

Report comparison

Concise findings writing

Ask focused questions

Data quality awareness

Remote work readiness

US work authorization

Education

High school diploma or equivalent

Tools

Mixpanel

Tableau

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Summary

Working in a product analytics platform such as Mixpanel and a business intelligence platform such as Tableau, the Product Operations Analyst turns routine product activity into useful operational insights. This entry-level role sits within the product operations team and works under a product operations team lead. The analyst works with product managers, customer support colleagues, and operations partners to explain usage patterns and highlight information gaps. This is a fully remote, desk-based position offering work from home in Texas, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Review the shared product operations request queue and incoming emails, identifying the question, requested reporting period, intended audience, and information needed before beginning analysis.
• Check incoming requests against existing reports and metric definitions, asking the requesting product manager for clarification when the scope or expected outcome is unclear.
• Review approved product usage views, checking date ranges, filters, missing values, and unexpected changes before using the results in routine operational summaries.
• Use a product analytics platform such as Mixpanel to review established usage measures, compare product activity across periods, and identify patterns requiring closer review.
• Use a business intelligence platform such as Tableau to review existing dashboards, compare reported measures, and prepare clear summaries using approved reporting formats.
• Record the source, reporting period, filters, assumptions, and findings for each request so another team member can understand how the conclusions were reached.
• Compare recurring support themes supplied by customer support colleagues with usage trends, distinguishing observed patterns from explanations that still need confirmation.
• Flag inconsistent figures, unavailable information, or unclear metric definitions to the product operations team lead before sharing conclusions with the requesting stakeholder.
• Follow up with request owners when clarification is outstanding, update request status, and hand completed findings to product managers for review and prioritization.
• Maintain completed analysis notes and incorporate reviewer feedback, with quality judged by accuracy, turnaround, complete notes, and timely follow‑up on unresolved questions.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience reviewing product metrics, preparing operational reports, or supporting a product team is preferred.
• Familiarity with basic product usage concepts, including active users, feature adoption, retention, and the difference between counts and percentages.
• Ability to compare reporting periods, check simple calculations, and recognize when missing information could change an interpretation.
• Willingness to learn established dashboards and reporting workflows without assuming that an observed relationship proves a cause.
• Ability to write concise findings, explain basic numerical comparisons, and ask focused questions when a request needs clarification.
• Careful handling of internal product information and consistent use of approved access permissions and reporting procedures.
• A reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40‑hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home in Texas, with desk‑based responsibilities centered on product reporting and analysis.
• Structured onboarding and training on a product analytics platform such as Mixpanel and a business intelligence platform such as Tableau.
• Regular check‑ins with the team lead to review findings, clarify priorities, and discuss feedback.
• Opportunities to build product analytics, data validation, dashboard interpretation, and evidence‑based reporting skills through routine assignments.

Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.