Product Recall Specialist

Medline Industries, LP; Mundelein (IL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Medline Industries, LP in Mundelein, IL is seeking a Recall Administrator responsible for managing and executing recalls within regulated timelines and requirements, including coordinating return products and dispositions.

The role supports the recall specialist, answers customer inquiries, organizes the returned area for timely processing, and assists in FDA recall effectiveness visits; requires a high school diploma and at least 2 years in an administrative role, with advanced skills in

Qualifications

• Education: High School Diploma or equivalent.
• Certification / Licensure: None.
• Work Experience: At least 2 years of experience in an administrative function.
• Knowledge / Skills / Abilities: Advanced skills level in Microsoft Office (Outlook, Word, Excel, etc.).
• Demonstrate excellent organizational skills.
• Demonstrate an eagerness to assist internal and external customers.

Responsibilities

• Manage products returned by customers for recalls including count return product and package for disposition.
• Support recall specialist in recall activities, including but not limited to answering customer inquiries and issue call tags to customers.
• Organize the returned area for timely processing of returned product.
• Assist in FDA recall effectiveness visits.

Skills

Microsoft Office

Organizational skills

Customer service

Communication

Education

High school diploma

Job description

Job Summary

Responsible for managing and executing recalls within regulated timelines and requirements.

Major Responsibilities

• Manage products returned by customers for recalls including count return product and package for disposition.
• Support recall specialist in recall activities, including but not limited to answering customer inquiries and issue call tags to customers.
• Organize the returned area for timely processing of returned product.
• Assist in FDA recall effectiveness visits.

Minimum Job Requirements

• Education: High School Diploma or equivalent.
• Certification / Licensure: None.
• Work Experience: At least 2 years of experience in an administrative function.
• Knowledge / Skills / Abilities: Advance skills level in Microsoft Office (Outlook, Word, Excel, etc.).
• Demonstrate excellent organizational skills.
• Demonstrate an eagerness to assist internal and external customers.

Preferred Job Requirements

• Education: None
• Certification / Licensure: None
• Work Experience: None
• Knowledge / Skills / Abilities: None

The anticipated salary range for this position: $21.75 - $31.50 Hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
• For a more comprehensive list of our benefits please click here.

Equal Opportunity & Diversity Statement

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes.

Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

To learn more about how Medline makes healthcare run better, visit www.medline.com.