Product Recall Specialist

Medline Industries, Inc.; Mundelein (IL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking an Recall Administrative Specialist to manage customer recalls within regulated timelines. You will count, package, and disposition returned products, support recall activities, and respond to inquiries from customers.

You will organize the returns area for efficient processing and assist in FDA recall effectiveness visits. Minimum 2 years of administrative experience and strong MS Office skills are required.

Qualifications

• High School Diploma or equivalent required.
• 2+ years experience in an administrative function.
• Advanced skills with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Manage products returned by customers for recalls including counting and packaging for disposition.
• Support recall specialist in recall activities and respond to customer inquiries; issue call tags.
• Organize the returned area for timely processing of recalled products.
• Assist in FDA recall effectiveness visits.

Skills

MS Office

Organizational skills

Customer service

Admin experience

Education

High School Diploma or equivalent

Job description

Job Summary

Responsible for managing and executing recalls within regulated timelines and requirements.

Job Description

MAJOR RESPONSIBILITIES:

• Manage products returned by customers for recalls including count return product and package for disposition.
• Support recall specialist in recall activities, including but not limited to answering customer inquiries and issue call tags to customers.
• Organize the returned area for timely processing of returned product.
• Assist in FDA recall effectiveness visits.

MINIMUM JOB REQUIREMENTS:

Education:

• High School Diploma or equivalent.

Certification / Licensure:

• None

Work Experience:

• At least 2 years of experience in an administrative function.

Knowledge / Skills / Abilities:

• Advance skills level in Microsoft Office (Outlook, Word, Excel, etc.).
• Demonstrate excellent organizational skills.
• Demonstrate an eagerness to assist internal and external customers.

PREFERRED JOB REQUIREMENTS:

Education:

• None

Certification / Licensure:

• None

Work Experience:

• None

Knowledge / Skills / Abilities:

• None

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$21.75 - $31.50 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.