Product Owner, Tech Operations (Remote/Hybrid)

SoftPro; Raleigh (NC); Remote; USD 90,000 - 150,000; Full time

Job summary

SoftPro Technology Operations seeks a Product Owner to bridge end-user needs and technical execution. You will drive features across Microsoft Dynamics 365, MySoftPro, and internal productivity tools.

Remote, hybrid, or Raleigh-based work arrangements are supported, with EST hours and occasional travel to headquarters. You will own the product vision, backlog, and stakeholder alignment, lead agile ceremonies, and deliver measurable value through customer self-service and operational efficiency

Qualifications

• 5+ years in product ownership or similar product-focused role within an enterprise software environment.
• 5+ years supporting customer-facing portals, self-service solutions, or digital experiences.
• 5+ years experience in Agile methodologies and cross-functional teams.
• 2+ years of Product Ownership in Dynamics 365/Power Platform or similar apps.
• Excellent communication and stakeholder management skills.
• Ability to write clear user stories and acceptance criteria.

Responsibilities

• Own your product portfolio and backlog for Dynamics 365 and self-service tools.
• Lead backlog and agile ceremonies; ensure alignment with roadmap priorities.
• Write clear user stories and acceptance criteria for development teams.
• Coordinate with stakeholders to maintain a long-term product plan.
• Deliver features on time and track key metrics post-release.

Skills

Excellent communication

Stakeholder management

User story writing

Agile / Scrum

Analytical problem solving

Project management

Tools

Microsoft Dynamics 365

Power Platform

Azure DevOps

Copilot AI productivity tools

Job description

SoftPro Technology Operations seeks a Product Owner to bridge end-user needs and technical execution. You will drive features across Microsoft Dynamics 365, MySoftPro, and internal productivity tools.

Remote, hybrid, or Raleigh-based work arrangements are supported, with EST hours and occasional travel to headquarters. You will own the product vision, backlog, and stakeholder alignment, lead agile ceremonies, and deliver measurable value through customer self-service and operational efficiency