Product Owner & No-Code Automation Engineer

ZipRecruiter; New York (NY); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company seeks an experienced Remote Product Owner & No-Code Automation Engineer to automate internal processes using no-code AI solutions. This role involves analyzing operations, conducting remote interviews, and leading workshops to enhance efficiency, with the chance to influence product automation strategies in a collaborative remote environment.

Benefits

Competitive salary and bonus

Opportunities for professional growth

Flexible remote environment

Impactful role in shaping automation

Qualifications

• Hands-on experience with no-code/low-code platforms.
• Experience conducting remote interviews and workshops.
• Ability to translate business needs into technical solutions.

Responsibilities

• Automate internal processes from design intake to order management.
• Conduct remote discovery sessions to analyze processes.
• Define and maintain a product vision aligned with business goals.

Skills

Analytical skills

Problem-solving

Collaboration skills

Virtual communication

Process mapping

Education

3+ years experience in product ownership/business analysis

Tools

Make

Zapier

UIPath

Power Platform

Airtable

Job description

Job Description

Job Title: Remote Product Owner & No-Code Automation Engineer

Location: Remote

Company Overview:
MadeTruly is a custom jewelry service for brands and individual designers. We empower our clients to create their product designs, manage their orders, and track production with our full-feature platform, which includes services to create and manage new styles. We leverage cutting-edge technology, especially no-code AI and automation, to streamline our processes and drive business value. We seek a driven Remote Product Owner & No-Code Automation Engineer to lead these initiatives.

Job Summary:
We need an experienced Remote Product Owner & No-Code Automation Engineer to identify, design, develop, and implement no-code AI automation solutions for our internal processes, from design intake to order management. Working remotely, you will understand our operations through virtual tools, conduct remote interviews, analyze documentation, facilitate workshops, and assess pain points. You will translate insights into a product vision, requirements, and build, test, and deploy automation solutions using no-code/low-code AI platforms.

Project Focus & Operational Challenges:
Your initial focus will be on automating processes related to:

• Dynamic Product Pricing & Quoting: Automate complex pricing calculations involving material costs, design intricacy, and labor estimates.
• Proactive Customer Communication: Implement automated workflows for client updates during production.
• Product Information Management (PIM): Develop solutions for centralized data management and synchronization.
• Billing Follow-ups & Reconciliation: Automate invoicing, reminders, and reconciliation processes.

Key Responsibilities:

1. Remote Operational Process Analysis & Opportunity Identification:

• Conduct remote discovery through interviews, observations, surveys, and documentation review.
• Facilitate virtual workshops and process mapping sessions.
• Analyze and document current processes, quantify benefits, and suggest automation improvements.

Product Vision & Strategy:

• Define and maintain a product vision and roadmap aligned with business goals.
• Stay updated on no-code/low-code AI platforms and automation trends.

No-Code Solution Design, Development & Implementation:

• Manage product backlog and translate requirements into automation solutions.
• Design, build, test, and deploy solutions using no-code/low-code platforms.
• Integrate applications and maintain documentation.
• Conduct virtual sprint planning and reviews.

Stakeholder Management & Communication:

• Act as the primary liaison with operational teams and management via virtual tools.
• Communicate strategy, progress, risks, and provide training and support.

Solution Validation, Maintenance & Iteration:

• Monitor performance, troubleshoot issues, gather feedback, and improve solutions remotely.

Requirements:

• 3+ years in a role combining product ownership/business analysis with hands-on development/implementation in a remote environment.
• Experience conducting remote interviews, workshops, and process discovery.
• Hands-on experience with no-code/low-code platforms (e.g., Make, Zapier, UIPath, Power Platform, Airtable).
• Understanding of no-code development principles and AI/ML concepts.
• Excellent virtual communication and collaboration skills with remote tools.
• Experience in process mapping and analysis.
• Strong analytical and problem-solving skills.
• Ability to translate business needs into technical solutions.
• Self-motivated and able to work independently remotely.

Qualifications & Skills:

• Experience in e-commerce, manufacturing, supply chain, or creative industries, especially with pricing, PIM, or customer service automation.
• Familiarity with API integrations and scripting concepts.
• Understanding of workflows in product design, order management, and production tracking.

Benefits:

What We Offer:

• Competitive salary and bonus.
• Opportunities for professional growth.
• A collaborative, flexible remote environment with impact.
• The chance to shape automation within a growing platform.