Product Owner, IT Service Experience & Catalog

Quanta Services, Inc.; Houston (TX); On-site; USD 140,000 - 180,000; Full time

Job summary

Quanta Services, Inc. seeks a Product Owner for the OpCo IT Experience to own how operating companies request and receive technology from Enterprise IT, including a front-door application and the ITSM catalog.

You will lead modernization of ServiceNow and guide the catalog, with accountability for end-to-end product outcomes across 60+ autonomous operating companies. You will partner with architecture, governance, and third-party delivery partners to design scalable, repeatable processes and a

Qualifications

• Eight plus years in IT service management or ITSM product ownership at enterprise scale.

Responsibilities

• Lead platform modernization of ITSM environment (ServiceNow/Ivanti) with architecture and third-party partners.

Skills

ITSM ownership

ServiceNow

Product owner

Catalog management

Governance

Vendor management

Stakeholder mgmt

Communication

ITIL knowledge

Transformation projects

Education

Bachelor's degree

CS/IS background

ITIL Foundation

Tools

ServiceNow

Ivanti

Job description

Quanta Services, Inc. seeks a Product Owner for the OpCo IT Experience to own how operating companies request and receive technology from Enterprise IT, including a front-door application and the ITSM catalog.

You will lead modernization of ServiceNow and guide the catalog, with accountability for end-to-end product outcomes across 60+ autonomous operating companies. You will partner with architecture, governance, and third-party delivery partners to design scalable, repeatable processes and a