Product Owner I: Insurance Ops & Automation

Western & Southern Financial Group; Cincinnati (OH); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Western & Southern Financial Group in Cincinnati seeks a Product Owner I for Insurance Operations to translate business needs into user stories and backlog priorities. You will work with operations leaders and IT partners to validate functionality, ready features for delivery, and measure post-release outcomes.

Ideal candidates have 1-3 years in business analysis or technology delivery, exposure to agile methods, and familiarity with workflow/automation tools.

Qualifications

• Bachelor's Degree in Business Administration, Information Systems, or relevant business experience.
• 1-3 years in business analysis, operations, or technology delivery.
• Exposure to product ownership, agile delivery, or process automation.
• Experience in Life or Annuity operations (Claims, Policy Admin, or New Business) preferred.
• Foundational understanding of product ownership and Agile principles.
• Strong analytical and problem-solving skills.
• Strong communication and collaboration across technical and business teams.
• Proficiency in Microsoft Office, JIRA, and Azure (ADO boards).

Responsibilities

• Supports delivery of assigned features or components of operational technology products (workflow, admin, automation, and AI tools).
• Gathers and documents business requirements, user stories, and acceptance criteria to support Agile development.
• Partners with the Product Manager to prioritize work within the product backlog based on business value, urgency, and technical dependencies.
• Participates in sprint planning, backlog refinement, stand-ups, and reviews to ensure alignment and progress.
• Conducts user acceptance testing (UAT) and ensures solutions meet business requirements and quality expectations.
• Analyzes business processes and identifies opportunities for automation or efficiency improvement.
• Partners with IT, BQA and SQA teams to ensure smooth delivery and production readiness.
• Tracks and reports progress, risks, and dependencies to the Product Manager.
• Supports measurement of post-release outcomes to assess ROI and adoption.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Analytical & problem-solving

Communication & collaboration

Agile delivery exposure

Process automation exposure

Education

Bachelor's Degree in Business Administration, Information Systems, or relevant business experience

Tools

Microsoft Office

Jira

Azure (ADO boards)

Job description

Western & Southern Financial Group in Cincinnati seeks a Product Owner I for Insurance Operations to translate business needs into user stories and backlog priorities. You will work with operations leaders and IT partners to validate functionality, ready features for delivery, and measure post-release outcomes.

Ideal candidates have 1-3 years in business analysis or technology delivery, exposure to agile methods, and familiarity with workflow/automation tools.