Product Owner, Crew Profile and Planning

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Delta Air Lines, Inc. is seeking a Product Owner for Crew Profile and Planning within the Crew Modernization platforms.

You will define and deliver digital products that enable crew members and operational teams to manage crew profile information, preferences, qualifications, and planning activities. The role bridges business stakeholders, operational teams, technology partners, and end users to ensure products align with objectives, regulatory requirements, and crew experience goals.

Responsibilities

• Act as product owner for agile development teams.
• Build an executable product roadmap and vision that balances business value, timing needs, and development complexity.
• Collaborate with other agile development teams to understand relationships and dependencies between teams.
• Monitor and analyze product performance, using data to drive continuous improvement and innovation.
• Ensure IT development properly leverages backend mechanisms and achieves desired business goal.
• Stay informed about industry trends and competitor offerings to maintain a competitive edge.

Job description

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. The Product Owner for Crew Profile and Planning within the Crew Modernization platforms is responsible for defining and delivering digital products that enable crew members and operational teams to manage crew profile information, preferences, qualifications, and planning-related activities. This role serves as the bridge between business stakeholders, operational teams, technology partners, and end users to ensure products align with business objectives, regulatory requirements, and crew experience goals. The Product Owner owns the product roadmap, prioritizes features and enhancements, manages the product backlog, and drives delivery of solutions that improve crew efficiency, data accuracy, planning effectiveness, and overall user experience. They leverage customer feedback, operational insights, and business strategy to maximize product value while ensuring seamless integration across the broader Crew Modernization ecosystem. Success in this role is measured through product adoption, operational improvements, user satisfaction, and achievement of key business outcomes.

At Delta, we connect people and cultures, power extraordinary experiences, and shape the future of travel. Here, you'll work on complex challenges on a global scale, using augmented intelligence to build emerging technologies, amplify human potential and continuously grow the skills that keep you at the forefront of what's next.

• Act as product owner for agile development teams.
• Build an executable product roadmap and vision that balances business value, timing needs, and development complexity.
• Collaborate with other agile development teams to understand relationships and dependencies between teams.
• Monitor and analyze product performance, using data to drive continuous improvement and innovation.
• Ensure IT development properly leverages backend mechanisms and achieves desired business goal.
• Stay informed about industry trends and competitor offerings to maintain a competitive edge.