Product Ops Senior Associate: Clinicals & AI Enablement

athenahealth

Belfast (ME)

Hybrid

USD 96,000 - 164,000

Full time

2 days ago
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Benefits offered by this job

Health benefits
Tuition assistance
Equity plans
Discretionary bonus

Job summary

athenahealth is seeking a Product Operations, Senior Associate- Clinicals to optimize product delivery across the athenaOne portfolio, focusing on athenaClinicals and value-based care offerings. You will partner with product managers and cross-functional teams to support feature execution, governance, and lifecycle efficiency.

The role is based in Belfast, ME or Boston, MA, with at least one in-office day weekly.

Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • 5+ years of professional experience.
  • 1–2 years in product management or product operations.
  • Experience with electronic health records and clinical workflows preferred.
  • Experience with AI tools and automation to boost productivity.

Responsibilities

  • Support feature execution and governance across the athenaOne portfolio.
  • Coordinate cross-functional dependencies and ensure timely delivery.
  • Surface risks and insights to inform product decisions.
  • Assist with alpha/beta planning and release readiness.
  • Prepare customer-facing materials and support AI-enabled features.

Skills

Bachelor’s degree or equivalent
5+ years of professional experience
1–2 years in product management or ops
Experience with electronic health data
Knowledge of value-based care/payments
Experience with AI tools (Claude, GPT,

Education

Bachelor’s degree or equivalent practical experience

Tools

AI tools: Claude, GPT, Codex

Job description

athenahealth is seeking a Product Operations, Senior Associate- Clinicals to optimize product delivery across the athenaOne portfolio, focusing on athenaClinicals and value-based care offerings. You will partner with product managers and cross-functional teams to support feature execution, governance, and lifecycle efficiency.

The role is based in Belfast, ME or Boston, MA, with at least one in-office day weekly.

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