Product Ops Engineer - Field Robotics & Fleet Health

LinuxCareers; Irvine (CA); Sur place; USD 101 000 - 135 000; Plein temps

Avantages offerts par ce poste

Equity grants

Health benefits

Employee support

Résumé du poste

Anduril Industries in Irvine, CA is seeking a Product Operations Engineer to own the Sentry platform’s operational excellence, from RCAs to fleet health dashboards and robust runbooks.

You will translate field data into actionable product improvements, develop uptime metrics, and lead cross-functional design iterations that span product, engineering, and deployment teams. Strong automation, scripting, and documentation skills are essential.

Qualifications

• 5+ years of experience in product operations, technical support, site reliability engineering, or comparable technical operations role supporting deployed hardware and software systems.
• Bachelor's degree in engineering, computer science, or relevant technical field, or equivalent hands‑on technical experience (military, industrial, or field support)
• Technical depth in robotics, mechatronics, or complex electromechanical systems with ability to reason across hardware, software, and networking boundaries
• Demonstrated experience driving root cause corrective action to closure on complex systems, including failure capture, classification, and verification
• Experience leading iterative design or improvement cycles across multiple engineering and operations teams
• Proficiency developing monitoring queries, dashboards, and alerting configurations using observability platforms such as Datadog or Grafana
• Experience validating and verifying software changes on distributed or fielded systems, including rollout, verification, and rollback considerations
• Scripting and automation skills (Python, Bash) with track record of building operational efficiency tooling; fluency with Git and Jira
• Demonstrated ability to author clear technical documentation including runbooks, SOPs, and troubleshooting guides for technical and non-technical audiences
• Ability to coordinate efforts across product, engineering, deployment, and sustainment functions; proven ability to work independently and deliver without close direction
• Excellent written, visual, and verbal communication skills
• Eligible to obtain and maintain an active U.S. Secret security clearance

Responsabilités

• Build and maintain deep technical understanding of the Sentry system hardware and software, serving as the product operations subject matter expert across both business lines
• Design, deploy, and continuously improve root cause corrective action (RCCA) systems that capture failures and drive corrective action deployment on fielded systems
• Turn fleet failure data, field feedback, and reliability trends into actionable product improvement signals that inform next-generation hardware and software design
• Develop uptime reporting and observability tooling that measures capability availability and translates raw telemetry into fleet health metrics for stakeholders
• Own, democratize, and continuously improve the Sentry knowledge base, runbooks, SOPs, and self-service troubleshooting resources for field operations teams
• Lead iterative design cycles spanning product operations, engineering, and deployment functions to identify and implement operational improvements

Connaissances

Product operations

Root cause analysis

Cross-functional collaboration

Communication

Security clearance readiness

Design iteration leadership

Software rollout/verification

Operational efficiency tooling

Technical writing

Observability/monitoring

Independence / self-direction

Formation

Bachelor's degree in engineering/CS or equivalent hands-on experience

Outils

Datadog

Grafana

Python

Bash

Git

Jira

Description du poste

Anduril Industries in Irvine, CA is seeking a Product Operations Engineer to own the Sentry platform’s operational excellence, from RCAs to fleet health dashboards and robust runbooks.

You will translate field data into actionable product improvements, develop uptime metrics, and lead cross-functional design iterations that span product, engineering, and deployment teams. Strong automation, scripting, and documentation skills are essential.