Product Operations Engineer

LinuxCareers; Irvine (CA); On-site; USD 101,000 - 135,000; Full time

Benefits offered by this job

Equity grants

Health benefits

Employee support

Job summary

Anduril Industries in Irvine, CA is seeking a Product Operations Engineer to own the Sentry platform’s operational excellence, from RCAs to fleet health dashboards and robust runbooks.

You will translate field data into actionable product improvements, develop uptime metrics, and lead cross-functional design iterations that span product, engineering, and deployment teams. Strong automation, scripting, and documentation skills are essential.

Qualifications

• 5+ years of experience in product operations, technical support, site reliability engineering, or comparable technical operations role supporting deployed hardware and software systems.
• Bachelor's degree in engineering, computer science, or relevant technical field, or equivalent hands‑on technical experience (military, industrial, or field support)
• Technical depth in robotics, mechatronics, or complex electromechanical systems with ability to reason across hardware, software, and networking boundaries
• Demonstrated experience driving root cause corrective action to closure on complex systems, including failure capture, classification, and verification
• Experience leading iterative design or improvement cycles across multiple engineering and operations teams
• Proficiency developing monitoring queries, dashboards, and alerting configurations using observability platforms such as Datadog or Grafana
• Experience validating and verifying software changes on distributed or fielded systems, including rollout, verification, and rollback considerations
• Scripting and automation skills (Python, Bash) with track record of building operational efficiency tooling; fluency with Git and Jira
• Demonstrated ability to author clear technical documentation including runbooks, SOPs, and troubleshooting guides for technical and non-technical audiences
• Ability to coordinate efforts across product, engineering, deployment, and sustainment functions; proven ability to work independently and deliver without close direction
• Excellent written, visual, and verbal communication skills
• Eligible to obtain and maintain an active U.S. Secret security clearance

Responsibilities

• Build and maintain deep technical understanding of the Sentry system hardware and software, serving as the product operations subject matter expert across both business lines
• Design, deploy, and continuously improve root cause corrective action (RCCA) systems that capture failures and drive corrective action deployment on fielded systems
• Turn fleet failure data, field feedback, and reliability trends into actionable product improvement signals that inform next-generation hardware and software design
• Develop uptime reporting and observability tooling that measures capability availability and translates raw telemetry into fleet health metrics for stakeholders
• Own, democratize, and continuously improve the Sentry knowledge base, runbooks, SOPs, and self-service troubleshooting resources for field operations teams
• Lead iterative design cycles spanning product operations, engineering, and deployment functions to identify and implement operational improvements

Skills

Product operations

Root cause analysis

Cross-functional collaboration

Communication

Security clearance readiness

Design iteration leadership

Software rollout/verification

Operational efficiency tooling

Technical writing

Observability/monitoring

Independence / self-direction

Education

Bachelor's degree in engineering/CS or equivalent hands-on experience

Tools

Datadog

Grafana

Python

Bash

Git

Jira

Job description

Anduril Industries is a defense technology company building AI-powered military systems. This Product Operations Engineer role supports the Sentry platform, a deployed robotics system used across Air Defense and Counter-Intrusion missions. You will architect observability, reliability, and field support systems that keep the deployed fleet healthy and drive continuous product improvement.

What You'll Do

• Build and maintain deep technical understanding of the Sentry system hardware and software, serving as the product operations subject matter expert across both business lines
• Design, deploy, and continuously improve root cause corrective action (RCCA) systems that capture failures and drive corrective action deployment on fielded systems
• Turn fleet failure data, field feedback, and reliability trends into actionable product improvement signals that inform next-generation hardware and software design
• Develop uptime reporting and observability tooling that measures capability availability and translates raw telemetry into fleet health metrics for stakeholders
• Own, democratize, and continuously improve the Sentry knowledge base, runbooks, SOPs, and self-service troubleshooting resources for field operations teams
• Lead iterative design cycles spanning product operations, engineering, and deployment functions to identify and implement operational improvements

What You Need

• 5+ years of experience in product operations, technical support, site reliability engineering, or comparable technical operations role supporting deployed hardware and software systems
• Bachelor's degree in engineering, computer science, or relevant technical field, or equivalent hands‑on technical experience (military, industrial, or field support)
• Technical depth in robotics, mechatronics, or complex electromechanical systems with ability to reason across hardware, software, and networking boundaries
• Demonstrated experience driving root cause corrective action to closure on complex systems, including failure capture, classification, and verification
• Experience leading iterative design or improvement cycles across multiple engineering and operations teams
• Proficiency developing monitoring queries, dashboards, and alerting configurations using observability platforms such as Datadog or Grafana
• Experience validating and verifying software changes on distributed or fielded systems, including rollout, verification, and rollback considerations
• Scripting and automation skills (Python, Bash) with track record of building operational efficiency tooling; fluency with Git and Jira
• Demonstrated ability to author clear technical documentation including runbooks, SOPs, and troubleshooting guides for technical and non-technical audiences
• Ability to coordinate efforts across product, engineering, deployment, and sustainment functions; proven ability to work independently and deliver without close direction
• Excellent written, visual, and verbal communication skills
• Eligible to obtain and maintain an active U.S. Secret security clearance

Nice to Have

• Prior military or government agency exposure or experience
• Familiarity with reliability and quality methodologies such as FRACAS, FMEA, or equivalent structured failure analysis practice
• Experience with Linux system administration and command‑line troubleshooting of electromechanical or networked systems
• Experience supporting autonomous sensor systems, counter‑UAS systems, and/or complex robotics systems
• Experience building or owning a technical knowledge base, documentation system, or self‑service support resources
• Exposure to Anduril's Lattice OS or similar command‑and‑control software platforms
• Experience operating in limited risk tolerance production environments with on‑call responsibilities
• Willingness to work non‑standard hours and weekends when operational needs require

Base salary $101,000-$135,000 USD. Highly competitive equity grants included in majority of full‑time offers. Top‑tier benefits package including health, recovery, and comprehensive employee support.