Product Operations Specialist, Healthcare - Remote

Freddie Mac; Costa Mesa (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in data and technology services is seeking a Product Operations Specialist to enhance their healthcare product offerings. This role involves analyzing operational processes, managing product projects, and ensuring efficient delivery. With a flexible work environment and a strong compensation package, this position is ideal for candidates with significant experience in product operations and project management.

Benefits

Great compensation package and bonus plan

Flexible work environment

Core benefits including medical, dental, and vision

Flexible time off including volunteer time

12 paid holidays

Qualifications

• 5+ years of experience in product operations or project management.
• Experience in healthcare revenue cycle is preferred.
• Familiarity with Agile methodologies is a plus.

Responsibilities

• Analyze existing product development and operational processes.
• Manage product-related projects including launches and updates.
• Create and maintain documentation for product operations.

Skills

Data analysis

Change management

Project management

Education

B.S. in Business Administration

Operations Management

Product Management

Tools

Excel

Tableau

JIRA

Confluence

Job description

Product Operations Specialist, Healthcare - Remote

Employer Industry: Data and Technology Services

Why consider this job opportunity:
- Great compensation package and bonus plan
- Flexible work environment with the ability to work remotely, hybrid, or in-office
- Core benefits including medical, dental, vision, and matching 401K
- Flexible time off, including volunteer time off, vacation, sick leave, and 12 paid holidays
- Opportunity to work with a company recognized as one of the World's Best Workplaces 2024

What to Expect (Job Responsibilities):
- Analyze existing product development and operational processes to identify inefficiencies or areas for improvement
- Collect, analyze, and interpret data related to product performance, operational metrics, and customer feedback
- Manage product-related projects, including product launches, updates, and enhancements
- Identify and troubleshoot operational issues that may impact product performance or delivery
- Create and maintain comprehensive documentation for product operations processes and procedures

What is Required (Qualifications):
- B.S. in Business Administration, Operations Management, Product Management, or a related field
- 5+ years of experience in product operations, project management, or a similar role
- Experience in change management
- Healthcare revenue cycle experience
- Proficiency in data analysis tools (e.g., Excel, Tableau) and project management tools (e.g., JIRA, Confluence)

How to Stand Out (Preferred Qualifications):
- Familiarity with product management tools and methodologies (e.g., Agile, Scrum, SVPG Product Operating Model)
- Expertise in change management principles and practices

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