Product Operations Specialist - Community Growth (Hybrid)

Gartner; Stamford (CT); Ibrido; USD 56.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Paid time off

Charity match

Medical, Dental & Vision Plans

Parental Leave

Employee Assistance Program (EAP)

401K matching

Descrizione del lavoro

Gartner Peer Community in Stamford, CT is seeking a Product Operations Specialist for a hybrid role. You will drive user engagement, growth, and a high‑quality member experience by leveraging data, experiments, and targeted outreach across product operations, community growth, and client engagement.

You will collaborate with Product, Engineering, Content and Marketing teams to translate insights into actionable improvements, design experiments, and manage campaigns that boost adoption, content

Competenze

• Bachelor’s degree or equivalent; business-related fields preferred.
• 2–3 years in Product Operations, Product Management, Community Management, Growth, Marketing, Customer Success, or related function.
• Strong analytical and problem-solving skills with ability to interpret data, identify trends, and develop actionable recommendations.
• Experience with analytics platforms such as Google Analytics, Amplitude, FullStory, or similar tools.
• Excellent written and verbal communication skills.

Mansioni

• Drive user engagement through targeted outreach and initiatives.
• Grow the community by identifying prospective users via internal databases and campaigns.
• Monitor engagement, adoption, and community health metrics to identify trends and opportunities.
• Translate data insights into actionable recommendations for user experience and processes.
• Design, execute, and evaluate experiments to increase engagement and platform adoption.
• Manage unanswered questions, member requests, and community support needs.
• Plan surveys and benchmarking initiatives with outreach strategies to achieve participation goals.
• Partner with cross-functional stakeholders to align initiatives with business objectives.
• Create engaging communications tailored to different user segments and needs.
• Support campaign execution to drive measurable outcomes across Gartner Peer Community.

Conoscenze

Analytics

Data interpretation

Excel

PowerPoint

Email marketing

Stakeholder management

Communication

Growth mindset

SEO basics

Cross-functional collaboration

Formazione

Bachelor's degree

Strumenti

Google Analytics

Amplitude

FullStory

Eloqua

Lemlist

Mailchimp

Descrizione del lavoro

Gartner Peer Community in Stamford, CT is seeking a Product Operations Specialist for a hybrid role. You will drive user engagement, growth, and a high‑quality member experience by leveraging data, experiments, and targeted outreach across product operations, community growth, and client engagement.

You will collaborate with Product, Engineering, Content and Marketing teams to translate insights into actionable improvements, design experiments, and manage campaigns that boost adoption, content