Product Operations Process Leader PLM and Data Governance

Cisco Systems; Dallas (TX); On-site; USD 149,000 - 193,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Disability coverage

Job summary

Cisco Systems, a global technology leader, seeks a Product Operations expert in Dallas to drive design, simplification, and continuous improvement of business processes that govern product lifecycle and data quality. You will partner with Engineering, Manufacturing, and IT teams to standardize workflows and deliver clear performance insights.

The role emphasizes governance of master data, BOM, and lifecycle operations, with a focus on scalable solutions, reporting frameworks, and change adoption

Qualifications

• Bachelor’s degree in business, Engineering, Supply Chain, Operations, Data Analytics, or related field.
• 8+ years of experience in Product Operations, Business Process Management, PLM, Product Data Management, BI, Data Operations, Program Management, or related functions
• Experience supporting PLM, product data, BOM, engineering change, and lifecycle governance processes in a complex enterprise environment
• Experience partnering with cross-functional business and technical teams to define and implement scalable process solutions
• Experience with KPI development, dashboarding, reporting requirements, and operational performance management

Responsibilities

• Lead the design, simplification, and continuous improvement of business processes to strengthen product lifecycle execution and data governance.
• Partner with cross-functional teams to align processes and improve operational consistency, enabling better decision-making through enhanced reporting and analytics.
• Drive governance improvements across product master data, engineering change management, and lifecycle operations to ensure compliance and audit readiness.
• Define business requirements for KPIs, dashboards, and reporting frameworks that increase visibility into process health and operational performance.
• Champion change management and adoption of new processes and tools to modernize workflows and improve scalability.

Skills

8+ years experience

Cross-functional collaboration

KPI development

Process governance

Data-driven decision making

Education

Bachelor’s degree in business, Engineering, Supply Chain, Operations, Data Analytics, or related field

Tools

Tableau

Power BI

ERP systems

PDM/PLM tools

Agile PLM / Team Center PLM

Job description

Cisco Systems, a global technology leader, seeks a Product Operations expert in Dallas to drive design, simplification, and continuous improvement of business processes that govern product lifecycle and data quality. You will partner with Engineering, Manufacturing, and IT teams to standardize workflows and deliver clear performance insights.

The role emphasizes governance of master data, BOM, and lifecycle operations, with a focus on scalable solutions, reporting frameworks, and change adoption