Generative AI Product Operations Specialist

Surge AI; United States; Remote; USD 90,000 - 135,000; Full time

Job summary

Surge AI is seeking a Generative AI Generalist to optimize product operations and support rapid delivery. You will coordinate with product, engineering, and operations to ensure timely features and customer-facing solutions.

Ideal candidates bring strong analytical skills, ability to navigate ambiguity, and excellent communication across departments. AI/ML interest is a plus in a fast-paced, high-growth environment.

Qualifications

• Strong analytical skills focused on improving operational efficiencies and product delivery.
• Able to navigate ambiguity, manage multiple initiatives and drive improvement across teams.
• Excellent communication across departments and ability to translate processes into steps.

Responsibilities

• Oversee end-to-end product operations to deliver features and customer-facing solutions.
• Collaborate with product and engineering to align processes with goals for scalable outcomes.
• Establish and optimize key performance metrics for product and operations success.
• Manage internal and external communications around product updates and blockers.
• Leverage data-driven insights to refine operational strategies for product teams.

Skills

Analytical thinking

Ambiguity management

Cross-functional collaboration

Communication skills

AI/ML interest

Job description

Surge AI is seeking a Generative AI Generalist to optimize product operations and support rapid delivery. You will coordinate with product, engineering, and operations to ensure timely features and customer-facing solutions.

Ideal candidates bring strong analytical skills, ability to navigate ambiguity, and excellent communication across departments. AI/ML interest is a plus in a fast-paced, high-growth environment.