Product Operations Manager

Coulter Services; Plano (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Coulter Services is seeking a role to oversee end-to-end print and mail production operations, ensuring output meets service-level, quality, and financial targets across multiple shifts. You will lead supervisors and frontline teams to achieve production goals while maintaining compliance with client requirements and company policies.

The role focuses on driving continuous improvement, monitoring workflow performance, managing inventory, and coordinating maintenance support to ensure smooth

Qualifications

• Proven leadership experience in high-volume production or operations environments.
• Strong focus on quality control, service performance, and financial accountability.
• Ability to manage operational issues and implement process improvements.

Responsibilities

• Lead supervisors and frontline teams to deliver production goals.
• Monitor operations, troubleshoot, and resolve workflow and service issues.
• Drive continuous improvement in processes, quality, and productivity.
• Manage inventory levels and coordinate vendor maintenance support.
• Ensure client requirements and policy compliance throughout production.

Skills

Leadership

Quality focus

Financial accountability

Operational troubleshooting

Print and mail workflow knowledge

Job description

Role Summary

Oversee end-to-end print and mail production operations, ensuring all output meets service-level, quality, and financial targets across multiple shifts.

Oversee end-to-end print and mail production operations, ensuring all output meets service-level, quality, and financial targets across multiple shifts.

Key Responsibilities

• Lead supervisors and frontline teams to deliver production goals.
• Monitor operations, troubleshoot, and resolve workflow and service issues.
• Drive continuous improvement in processes, quality, and productivity.
• Manage inventory levels and coordinate vendor maintenance support.
• Ensure client requirements and policy compliance throughout production.

Qualifications & Skills

• Proven leadership experience in high-volume production or operations environments.
• Strong focus on quality control, service performance, and financial accountability.
• Ability to manage operational issues and implement process improvements.
• Operational knowledge of print and mail workflows (or equivalent production systems).
• Solid understanding of compliance requirements and documentation standards.