Product Operations Lead: Inventory & Guest Experience

lululemon; Arlington (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness and yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking a Product Operations Lead to drive store product strategy, inventory management, and back-of-house operations. You will lead shifts, ensure shelves and BOH are stocked, and participate in hiring and coaching to elevate team performance.

You will be on the floor as Supervisor on Duty, delivering expert product education and a world-class guest experience. Prior inventory and leadership experience is preferred.

Qualifications

• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology.
• Some experience in leading, mentoring, delegating or process implementation with others.

Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world‑class guest experience.

Skills

Inventory management

Product merchandising

Stocking

Leadership

Mentoring

Education

High school diploma/GED

Job description

lululemon is seeking a Product Operations Lead to drive store product strategy, inventory management, and back-of-house operations. You will lead shifts, ensure shelves and BOH are stocked, and participate in hiring and coaching to elevate team performance.

You will be on the floor as Supervisor on Duty, delivering expert product education and a world-class guest experience. Prior inventory and leadership experience is preferred.