Product Operations Project Intern (TikTok-Platform Responsibility-Teen Experiences) - 2026 Start

TikTok; San Jose (CA); On-site; USD 27,000 - 29,000; Part time

Benefits offered by this job

Housing allowance

Job summary

TikTok is seeking a Project Intern to contribute to short-term safety and governance projects across global markets. You will gain hands-on experience while collaborating with Safety, Policy, Legal, and ML teams to translate evolving safety requirements into scalable product solutions.

Responsibilities include day-to-day safety operations, review-quality improvements, data analysis, and SOP development. This internship offers practical exposure in a fast-paced environment and room to explore

Qualifications

• Currently pursuing an undergraduate degree in a relevant field.
• Strong analytical and structured problem-solving abilities with a data-driven approach.
• Excellent communication and collaboration skills for cross-functional teams.
• Chinese language fluency is required to partner with stakeholders in China market.

Responsibilities

• Support day-to-day operations related to platform safety and content governance, including content review, risk identification, and enforcement-related workflows.
• Assist in maintaining and improving review-quality processes, including review guidelines, workflows, quality checks, metric tracking, and basic data analysis.
• Monitor key operational metrics and risk trends, support Root-Cause Analysis (RCA), and help identify opportunities to improve review quality and operational processes.
• Support the development and optimization of SOPs, escalation processes, AI model training and evaluation solutions, and quality-assessment mechanisms.
• Collaborate with cross-functional teams including Algorithm, Engineering, Data Science, Policy, Ops and Global Operations to support safety-related tools, workflows, and projects.
• Assist with key-market and cross-regional initiatives to ensure operational processes are aligned with platform policies and relevant compliance requirements.

Skills

Analytical skills

Project management

Communication

Chinese language

Education

Pursuing undergraduate degree in a relevant field

Tools

Data analysis tools

Job description

About the Team

Teen Experience team is under the umbrella of TikTok Safety Product, and dedicated to building safe, compliant and positive product experiences for global users across the platform. The team works closely with cross-functional partners including Safety, Policy, Legal and Machine Learning to translate evolving safety and regulatory requirements into scalable product solutions. Key areas include age-appropriate experiences, privacy and safety settings, content recommendation, and platform-level product strategies, with a focus on supporting TikTok’s evolving global safety and compliance needs.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Responsibilities

• Support day-to-day operations related to platform safety and content governance, including content review, risk identification, and enforcement-related workflows.
• Assist in maintaining and improving review-quality processes, including review guidelines, workflows, quality checks, metric tracking, and basic data analysis.
• Monitor key operational metrics and risk trends, support Root-Cause Analysis (RCA), and help identify opportunities to improve review quality and operational processes.
• Support the development and optimization of SOPs, escalation processes, AI model training and evaluation solutions , and quality-assessment mechanisms.
• Collaborate with cross-functional teams including Algorithm, Engineering, Data Science, Policy, Ops and Global Operations to support safety-related tools, workflows, and projects.
• Assist with key-market and cross-regional initiatives to ensure operational processes are aligned with platform policies and relevant compliance requirements.

Minimum Qualifications

• Currently pursuing an undergraduate degree in a relevant field, with an interest in product operations, operational strategy, content governance, Trust & Safety, or related areas.
• Good analytical and structured problem-solving skills, with the ability to use data and metrics to identify issues and support operational improvements.
• Good project execution and organizational skills, with the ability to manage multiple tasks and deliver results in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional and global teams.
• Fluency in written and spoken Chinese is needed to partner with stakeholders in China market.

Preferred Qualifications

• Prior internship, project, or research experience with technology platforms, social media companies, or global internet businesses.
• Familiarity with automation tools, AI-assisted moderation solutions, data analysis tools, or workflow-management systems.
• Experience working on cross-functional, cross-regional, or multi-market projects.
• Long-term interest in platform safety, emerging technologies, and global digital ecosystems.
• Exposure to Trust & Safety areas such as CSAM mitigation, content governance, platform safety, content moderation, review quality, age-related safety, or risk operations.
• Familiarity with or strong interest in platform/product safety, content governance, review quality, risk management, or related operational scenarios.

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $25- $25.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request