Product Operations & Enablement Lead | Scale Innovation

RXinsider LTD.; Forest Home (NY); Remote; USD 105,000 - 210,000; Full time

Benefits offered by this job

Country-specific benefits

Parental leave

Study assistance

Sabbaticals

Well-being programs

Job summary

Elsevier Health seeks a Product Operations and Enablement Manager to drive operational excellence across the Global Product organization and partner with Innovation. You will design scalable processes, improve visibility, and enable teams with frameworks, tools, and communications for planning, execution, and decision making.

The role requires 5+ years in related fields, proficiency with product tools, and a track record of cross-functional influence in dynamic environments.

Qualifications

• 5+ years in product operations, product management, business operations, or a related field.
• Experience designing and implementing scalable processes that improve team efficiency.
• Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data.
• Excellent written and verbal communication skills, including stakeholder-ready narratives.
• Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar.
• Ability to work cross-functionally and influence outcomes without direct authority.
• Comfort with ambiguity and matrixed organizations; able to structure early-stage or fast-moving work.
• Experience with AI-assisted workflows, rapid experimentation, or design thinking.

Responsibilities

• Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams.
• Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts.
• Define and report operational and enterprise metrics that show product team effectiveness and efficiency.
• Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution.
• Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities.
• Create executive-ready communications that translate product and innovation work into clear business updates.
• Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes.
• Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation

Skills

Product operations

Cross-functional leadership

Analytical skills

Stakeholder communication

AI‑assisted workflows

Tools

Aha!

Jira

Pendo

Productboard

Job description

Elsevier Health seeks a Product Operations and Enablement Manager to drive operational excellence across the Global Product organization and partner with Innovation. You will design scalable processes, improve visibility, and enable teams with frameworks, tools, and communications for planning, execution, and decision making.

The role requires 5+ years in related fields, proficiency with product tools, and a track record of cross-functional influence in dynamic environments.