Product Operations & Enablement Manager

Elsevier Inc. Company; New York (NY); Hybrid; USD 105,000 - 210,000; Full time

Job summary

Elsevier Inc. is seeking a Product Operations and Enablement Manager to drive operational excellence across the Global Product organization and partner with Innovation.

You will design scalable processes, improve visibility across portfolios, and enable teams with frameworks, tools, and communications for effective planning, execution, and decision-making. You will own portfolio cadences, executive-ready updates, and cross-functional alignment with Engineering, Marketing, Sales, and Global

Qualifications

• 5+ years in product operations, product management, or related fields.
• Experience designing scalable processes that improve team efficiency.
• Strong analytical and data interpretation skills; both quantitative and qualitative.

Responsibilities

• Own and optimize the product management tool stack and roadmaps.
• Standardize product development processes across contexts.
• Define and report operational metrics for product team effectiveness.

Skills

Product operations

Process design

Analytical skills

Stakeholder communication

AI workflows

Ambiguity management

Tools

Aha!

Jira

Pendo

Productboard

Job description

Product Operations and Enablement Manager

Are you passionate about creating operational excellence and enabling innovation at scale? Can you bring structure to complexity, align cross-functional teams, and turn insights into meaningful business outcomes?

About our Team

Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience. All for the benefit of every patient.

About the Role

The Product Operations & Enablement Manager will help drive operational excellence across the Global Product organization while partnering closely with Innovation. In this role, you will design scalable processes, improve visibility across product and innovation portfolios, and enable teams with frameworks, tools, and communications that support effective planning, execution, and decision-making.

Responsibilities

• Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams
• Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts
• Define and report operational and enterprise metrics that show product team effectiveness and efficiency
• Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution
• Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities
• Create executive-ready communications that translate product and innovation work into clear business updates
• Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes
• Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation

Requirements

• 5+ years in product operations, product management, business operations, or a related field
• Experience designing and implementing scalable processes that improve team efficiency
• Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data
• Excellent written and verbal communication skills, including stakeholder-ready narratives
• Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar
• Ability to work cross-functionally and influence outcomes without direct authority
• Comfort with ambiguity and matrixed organizations; able to structure early-stage or fast-moving work
• Experience with AI-assisted workflows, rapid experimentation, or design thinking

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Primary Location & Pay

Base Pay Range: Home based-New York $115,400 - $192,200.
If performed in New York City, the base pay range is $125,900 - $209,700.
If performed in Rochester, NY, the base pay range is $104,900 - $174,700.
U.S. National Base Pay Range: $104,900 - $174,700.
Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career.
We are delighted to offer country specific benefits.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.