Product Operations Coordinator — Network Operations

Amazon; New York, Northern (NY, KY); Hybrid; USD 66,000 - 116,000; Full time

Job summary

MGM+ is looking for a Production Operations Coordinator to join our Network Operations team, coordinating content delivery and asset management across MGM+ US, ScreenPix, and MGM+ International.

The role combines editorial and technical duties, supporting hardware/software content management, asset specifications, secure delivery workflows, and cross-team collaboration with global partners.

Qualifications

• Bachelor's degree in Media Studies, Communications, Film/Television Production, or related field.
• 1+ years of experience in broadcast operations, digital media operations, or content supply chain management.
• Experience with database or asset management systems.
• Knowledge of film and television formats, deliverables, and ordering processes.
• Knowledge of video file specifications for broadcast and VOD platforms.
• Experience managing and reporting on large volumes of data with high attention to detail.
• Proficiency with Mac computers and productivity tools (Airtable, Microsoft Word, Excel, or equivalent).

Responsibilities

• Support Network Operations in hardware and software development initiatives to drive peak workflow efficiency.
• Serve as liaison with third-party vendors and Post Production teams to ensure compliance with industry standards for codecs, localization, and graphics.
• Review, modify, and maintain MGM+ asset and delivery specifications to meet business and technical requirements.
• Coordinate trafficking of program content and promos via secure delivery platforms (Aspera, Box) through the Secure Media Network.
• Manage archival assets using the Iconik PAM Production Management System.
• Perform QC management of assets within the Network Operations infrastructure and escalate issues.
• Provide guidance to cross-functional MGM+ teams on hardware and software solutions for content processing that meet Security protocols.

Skills

Broadcast operations

Data management

Mac & Office productivity

Attention to detail

Education

Bachelor's degree in Media Studies/Communications/Film & TV Production

Tools

IBMS

Fabric

Iconik PAM

Adobe Creative Cloud

Job description

MGM+ is looking for a Production Operations Coordinator to join our Network Operations team, coordinating content delivery and asset management across MGM+ US, ScreenPix, and MGM+ International.

The role combines editorial and technical duties, supporting hardware/software content management, asset specifications, secure delivery workflows, and cross-team collaboration with global partners.