COORD-OPERATIONS - III/Content Specialist for Video Content Operations

AmNet Services, Inc.; Ashburn (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

AmNet Services, Inc. is looking for a Content Specialist for Video Content Operations based in Ashburn, Virginia. This role involves managing content deliveries, performing quality controls, and resolving issues for clients' video content operations.

Candidates should have a Bachelor’s Degree or equivalent work experience, along with 3-5 years in the broadcast or digital media industry. A strong customer focus, attention to detail, and communication skills are essential. The position requires onsite availability.

Qualifications

• 3-5 years of experience in broadcast/digital media.
• Experience with post-production services and emerging technologies.
• Ability to handle deadlines and pressure.

Responsibilities

• Manage incoming content deliveries from studios.
• Ensure all content package elements are present.
• Perform visual QA of transcoded files.

Skills

Broadcast/digital media industry experience

Attention to detail

Customer focus

Communication skills

Team collaboration

Education

Bachelor’s Degree or equivalent work experience

Tools

Video, audio and metadata applications

Job description

COORD-OPERATIONS – III/Content Specialist for Video Content Operations

• Contract

America Networks is a leading sensor and networking solutions partner for companies in the Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200+ years of experience in designing, optimizing and performance engineering for several mid‑large wireless carriers internationally, who saw the need to provide low‑power, cost‑efficient sensors to collect data, create alerts, and predict needed actions. We combine these sensors with low‑power, wide area (LPWA) networking technologies to provide clients various options to decrease re‑occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these networks. Whether an off‑the‑shelf or custom solution is needed, we’ll create a solution and push the data on the best cloud platform to fit your needs, including your own.

Job Description – Content Specialist for Video Content Operations

Overview & Description

The Content Specialist for Video Content Operations is a member of a 12‑hour, 7‑day‑per‑week content operations team. The key responsibilities include end‑to‑end digital content ingest activities to ensure media asset file elements are received, assembled, and submitted for processing to meet customer deadlines in support of Client’s growing multi‑screen Video‑On‑Demand content library. The essential core functions of this Operations role require the Content Specialist to work onsite. It interfaces regularly with content providers and other Client Content Operations teams. The position also involves troubleshooting, error resolution, and publish verification of customer QOE, and is required to be available for colleagues and management when needed.

Responsibilities

• Manage incoming content deliveries from studios and providers
• Ensure all content package elements are present; work with providers to obtain missing elements
• Obtain metadata files and artwork from studio affiliate sites when needed, resize artwork, and enter metadata into packagers
• Set up, operate, and test a wide variety of video, audio, and metadata applications running on both hardware and software
• Test, troubleshoot, and provide overall quality control operations for content and metadata
• Identify, prioritize, resolve, document, and communicate technical and operational issues without micromanagement
• Utilize specialized content monitoring tools to evaluate and diagnose problems with content related to video, audio, and technical composition
• Provide thorough, detailed, clear and concise written documentation
• Perform visual QA of transcoded files prior to publication
• Work independently to develop and maintain positive working relationships with content providers, providing timely solutions to inquiries
• Interface regularly with VOD traffic team and other internal customer teams to track content propagation status and provide feedback to providers
• Track and meet content license start dates
• Package content for a growing volume of regional/nationwide subscription and transactional advertising and sports programmers
• Attend and participate in regularly scheduled staff meetings, sharing information about projects, errors, solutions, accomplishments, and goals
• Adhere to existing content operations procedures
• Provide input to customer reports

Requirements

• Bachelor’s Degree or equivalent work experience
• 3‑5 years of broadcast/digital media industry experience
• Experience with post‑production services, file standards and emerging technologies
• Ability to work effectively under deadlines and pressure and manage changing priorities
• Ability to communicate effectively with internal and external customersStrong customer focus and attention to detail
• Strong team player with a positive attitude

Desired Skills & Experience

• Working knowledge of CableLabs VOD standards
• Exposure to video ingest and publishing systems
• Content programmer experience
• 5+ years in content management; industry knowledge a plus
• Strong organizational skills
• Self‑starter who can prioritize work efforts and deliver results on schedule