Product Operations Associate – After-Sales Growth

CHANEL; Piscataway Township (NJ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Wellbeing resources including dedicated paid time off for wellbeing

Generous paid time off policies

401K and other incentives

Robust healthcare offerings

Job summary

CHANEL is seeking an Associate for its Fashion After-Sales Team in Piscataway, NJ. This role involves managing daily operations, coordinating repairs, and ensuring quality standards are met.

The ideal candidate will have 1-2 years experience and a strong passion for enhancing the client experience. Excellent communication skills and the ability to work collaboratively are essential. The position offers a competitive salary range and various employee benefits.

Qualifications

• Minimum 1-2 years of related experience in operations, retail, or client experience.
• Comfortable working in systems.
• Strong passion for enhancing the client experience.

Responsibilities

• Assist with day-to-day After-Sales operations.
• Manage accurate count of all items in/out of the workshop daily.
• Ensure repairs comply with CHANEL quality standards.

Skills

Excellent communication skills

Strong attention to detail

Ability to work collaboratively across departments

Passion for product and understanding of the CHANEL client experience

Education

Bachelor's degree (preferred)

Tools

MS Office

Job description

CHANEL is seeking an Associate for its Fashion After-Sales Team in Piscataway, NJ. This role involves managing daily operations, coordinating repairs, and ensuring quality standards are met.

The ideal candidate will have 1-2 years experience and a strong passion for enhancing the client experience. Excellent communication skills and the ability to work collaboratively are essential. The position offers a competitive salary range and various employee benefits.