Product Assessment Associate - After-Sales & Repairs

Chanel; Piscataway Township (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

CHANEL in Piscataway, NJ is seeking an Associate Product Assessment to join the Fashion After-Sales Team. You will assist with day-to-day operations, handling all incoming stock and client repairs, collaborating with Client Relations, Quality Operations, and Workshop Atelier.

The ideal candidate has 1–2 years of retail or corporate experience and a passion for product and client experience. This on-site role offers opportunities to contribute to repair feasibility, inventory control, and

Qualifications

• 1–2 years of retail or corporate experience.
• Passion for product and client experience.
• Strong communication and attention to detail.

Responsibilities

• Perform daily assessments on stock and client repairs within lead times.
• Identify repair service options, product identification, and authentication.
• Prioritize highly sensitive repairs and escalate client inquiries as needed.
• Coordinate with Client Relations, Quality Operations, and Workshop Atelier.
• Ship repairs to external vendors when required and track inventory transfers.

Skills

Attention to detail

Communication skills

Client experience

Job description

CHANEL in Piscataway, NJ is seeking an Associate Product Assessment to join the Fashion After-Sales Team. You will assist with day-to-day operations, handling all incoming stock and client repairs, collaborating with Client Relations, Quality Operations, and Workshop Atelier.

The ideal candidate has 1–2 years of retail or corporate experience and a passion for product and client experience. This on-site role offers opportunities to contribute to repair feasibility, inventory control, and