Product Operations Analyst I: Drive Efficiency & Growth

HCSS; Houston (TX); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Medical, dental, and vision coverage

Paid holidays, sick days, and personal

ERGs

401(k) with 5% company match

Employee development and wellness

Job summary

HCSS, based in Sugar Land, TX, is seeking a Product Operations Analyst I to help streamline product workflows and improve visibility across teams. You will support data collection, documentation, and process reviews, contributing to scalable solutions with guidance from a senior analyst.

The role emphasizes attention to detail, analytics, and the ability to translate operational needs into repeatable processes. Travel<10% may be required.

Qualifications

• Bachelor’s degree or 0-1 years in Product Operations or related fields.
• Foundational analysis and project management skills.
• Familiarity with Jira, Trello, Google Docs or Confluence is a plus.
• Ability to support internal process reviews and documentation.

Responsibilities

• Manage evolution of tools and systems to boost team efficiency.
• Enable Product team success by providing needed resources and support.
• Help scale the organization by implementing changes across systems and processes.

Skills

Analytical thinking

Attention to detail

Project management

Communication

Data collection

Documentation

Education

Bachelor’s degree

Tools

Jira

Trello

Google Docs

Confluence

PowerBI

Pendo

Job description

HCSS, based in Sugar Land, TX, is seeking a Product Operations Analyst I to help streamline product workflows and improve visibility across teams. You will support data collection, documentation, and process reviews, contributing to scalable solutions with guidance from a senior analyst.

The role emphasizes attention to detail, analytics, and the ability to translate operational needs into repeatable processes. Travel<10% may be required.