Product Marketer

Atomicwork Inc; Palo Alto (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A progressive tech company in Palo Alto, CA, is looking for a hands-on product marketer to help redefine enterprise IT with AI-native service management. The ideal candidate will have 4–7 years of product marketing experience, preferably in B2B SaaS with a focus on ITSM. Responsibilities include developing competitive intelligence and sales enablement materials, and collaborating effectively with cross-functional teams. Join us to shape the future of enterprise service management with a focus on customer success and continuous improvement.

Qualifications

• 4–7 years of product marketing experience in B2B SaaS, preferably ITSM.
• Ability to write for both technical and business audiences.
• Experience in building effective sales enablement materials.

Responsibilities

• Develop competitive intelligence and objection-handling frameworks.
• Partner with sales for event-driven pipeline generation.
• Create and maintain pitch decks and sales collateral.
• Run sales enablement sessions on positioning and messaging.
• Translate technical features into clear customer benefits.
• Conduct customer interviews to synthesize insights.

Skills

Product marketing experience

Strong writing skills

Sales enablement expertise

Comfort with ambiguity

Self-starter attitude

Job description

About the Role

Atomicwork is redefining enterprise IT with AI-native service management. Leading global enterprises use our platform to eliminate tickets, automate support, and make IT invisible. We launched in 2022 with a clear premise: ITSM needed to be rebuilt from the ground up for the AI era, not retrofitted with chatbots. While legacy platforms bolted on AI as an afterthought, we built Atom, our Universal AI Agent, as the foundation of the digital workplace experience. Atom predicts issues, automates resolutions, and delivers proactive support across chat, voice, and vision to keep employees productive. By September 2025, we secured strategic investment from Okta Ventures, bringing total funding to $40M from Storm Ventures, Z47 (formerly Matrix Partners), and 50+ CIOs and CTOs. Through deep partnerships with Microsoft and Okta, we’re embedding identity and AI at the core of enterprise service management.

We’re looking for a hands-on product marketer to help shape the future of AI-native ITSM. This is a high-ownership role. You’ll be equally comfortable staffing a trade show booth, building battle cards, and rewriting website copy. You’ll work closely with product, sales, and marketing to bring our story to market.

How We Work

High-velocity and lean: Rapid experiments, strong opinions, and a DIY mindset
Impact-first: No task is above or beneath you. Results matter more than titles
AI-first: We use AI across the company to move faster and deliver higher-quality work

What You’ll Do

• Develop competitive intelligence, battle cards, and objection-handling frameworks

• Partner with sales on event-driven pipeline generation; manage event logistics, vendors, and budgets

• Create and maintain pitch decks, one-pagers, and sales collateral

• Run sales enablement sessions on positioning, messaging, and competitive dynamics

• Collaborate with marketing, sales, product, and customer growth on launches and adoption

• Translate technical features into clear customer benefits for website and landing pages

• Conduct customer interviews and synthesize insights; support analyst relations and customer references

What You Bring

• 4–7 years of product marketing experience; B2B SaaS required, ITSM preferred
• Strong writing skills across technical and business audiences
• Proven experience building sales enablement that gets used
• Comfort with ambiguity and frequent context-switching
• Self-starter who doesn’t need a playbook for everything

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.

Trust: We unwaveringly believe in our colleagues\' positive intentions, approaching every interaction with trust to accelerate execution.

Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.

Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.

Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.

Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What next (applying for this role)

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