Product Manager, Professional Hardware Tools (NA)

OX Group; Town of Henrietta (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

OX Group in the United States and Canada is seeking an experienced Product Manager to lead a portfolio of physical hand tools, guiding development, lifecycle, and market execution.

You will work cross-functionally with global R&D, design, sourcing, sales, and marketing to deliver high-quality professional tools while growing into a strategic leadership role within a global product organization.

Qualifications

• 2+ years’ experience in product management or a closely related role.
• Experience within tools, hardware, or durable consumer goods preferred.
• Exposure to managing products through at least part of the product lifecycle.
• Understanding of US and Canadian markets and distribution models.
• Strong analytical skills with the ability to interpret data and customer insights.
• Good project coordination and stakeholder management skills.
• Technical curiosity and the ability to translate product features into customer benefits.
• Clear, confident communicator with good presentation skills.

Responsibilities

• Support the execution of product strategies for the North American market using market, customer, and competitor insights.
• Assist in managing the full product lifecycle from concept through launch, optimization, and discontinuation.
• Analyze market trends, customer needs, and competitor activity to inform product decisions.
• Help define product specifications, features, and value propositions aligned to customer pain points.
• Work closely with global R&D, design, and sourcing teams to support product development projects.
• Contribute to product briefs, specifications, and development documentation.
• Track project timelines, milestones, and risks to support on-time delivery.
• Participate in product testing, validation, and feedback loops.
• Support successful product launches by coordinating with sales, marketing, and operations teams.
• Assist with go-to-market planning including pricing, packaging, and promotional inputs.
• Help prepare sales tools, product training materials, and launch communications.
• Monitor post-launch performance and gather insights to inform improvements.
• Contribute to business cases for new products, range extensions, and refreshes.
• Track product performance, margins, and key KPIs post-launch.
• Support range reviews and rationalization activities.
• Engage with distributors, sales teams, and end users to gather product feedback.
• Participate in tradeshows, customer visits, and industry events across the North American region.
• Bring the voice of the customer into product decisions.

Skills

Product management

Hardware products

Lifecycle management

Market analysis

Cross-functional collaboration

Data interpretation

Stakeholder coordination

Communication & presentation

Job description

OX Group in the United States and Canada is seeking an experienced Product Manager to lead a portfolio of physical hand tools, guiding development, lifecycle, and market execution.

You will work cross-functionally with global R&D, design, sourcing, sales, and marketing to deliver high-quality professional tools while growing into a strategic leadership role within a global product organization.