Product Manager (Outbound, Identity)

Abnormal Security; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Healthcare

Flexible PTO

401k

One Medical

Flexible Spending Account

Mental Health Resources

Home Office Stipend

Monthly Internet & Phone Stipend

Health and Wellness Stipend

Job summary

Abnormal AI seeks a Product Manager (Outbound) to own the field motion for Identity Threat Protection and guide outbound messaging in IAM-focused engagements. You will validate patterns across multiple accounts, work with PM and PMM, and translate customer input into tangible product and GTM actions.

Mid-to-senior PM with startup experience and strong communication will drive crafting demos, POVs, and competitive positioning as Identity evolves in pre-launch and post-launch phases.

Qualifications

• 4+ years in Product Management or Solutions/Sales Engineering with IAM focus.
• Deep knowledge of identity security concepts (IAM, IGA, PAM, SSO).
• Excellent written and verbal communication for exec and customer facing work.
• Startup experience and ability to own end-to-end field motions.
• Familiarity with identity platforms (Okta, Entra, SailPoint, BeyondTrust, Ping).

Responsibilities

• Own the Identity Threat Protection field motion across accounts.
• Run structured cross-functional POV reviews and live deals with sales teams.
• Validate patterns across multiple accounts, not single anecdotes.
• Translate customer feedback into product and GTM actions.
• Collaborate with PM/ PMM on identity messaging and positioning.

Skills

Product Management experience

Identity security knowledge (IAM/IGA/P

Tools

Okta

Microsoft Entra

SailPoint

BeyondTrust

Ping Identity

Job description

Abnormal AI is seeking a Product Manager (Outbound) to drive our next chapter in Identity. Our existing Account Takeover Protection module is established and widely adopted, and we are now expanding that footprint via Identity Threat Protection. This role will own the field motion for both products as we build toward a more cohesive, unified security experience for our customers

Outbound Product Management (OPM) is R&D’s operating layer in the field, the function that sits between what we build and how it performs with customers. That means running structured validation before a playbook exists, testing messaging in live customer conversations, and distinguishing a real product gap from a positioning or sales-motion gap. You’ll work in close partnership with Product Management and Product Marketing—OPM owns the field motion, not the roadmap, but the pattern analysis and positioning work you bring back is what keeps both teams calibrated to what’s actually happening with customers

This is not a feedback-intake role. You’ll validate that a pattern holds across accounts rather than resting on a single anecdote, and know when a read is solid enough to bring back to the cross-functional team versus when it needs more digging. Your identity background is what makes this work: you’ll earn the trust of a customer’s security team by going deep on IAM, authentication, and access patterns, and translate what you hear into something Product and Product Marketing can act on

Own the field motion for Identity Threat Protection: demos, deep dives, and POVs with prospective and existing customers

Test and refine messaging hypotheses in live deals alongside Sales Engineers, and diagnose competitive loss reasons

Collaborate with PM and PMM to build out a proven, repeatable field playbook, grounded in pattern analysis across accounts

Lead standing ownership of the identity product area within OPM, carrying it forward permanently as the product moves through its lifecycle

Run adoption diagnostics on identity features and support technical evaluations in competitive renewals

Partner with Product Marketing as a standing collaborator on identity messaging and competitive positioning as new pressures emerge and the product/competitive landscape shifts

Benefits

• Healthcare
• Flexible PTO
• 401k
• One Medical
• Flexible Spending Account
• Mental Health Resources
• Home Office Stipend
• Monthly Internet & Phone Stipend
• Health and Wellness Stipend

Experience working in a pre-launch or early-stage product environment before a playbook existed, with a specific program, motion, or deliverable built from scratch to show for itHigh operational excellence and ownership: you’ve taken a field observation from raw signal to a documented recommendation that a PM or GTM team acted on4+ years in Product Management or Solutions/Sales Engineering, with demonstrated depth in identity security (IAM, IGA, PAM, or SSO/authentication). This domain knowledge is a firm requirement; the learning curve in front of a customer’s security team is not one we can affordStrong written and verbal communication; credible in front of technical buyers and security teams, equally comfortable in a live customer deep-dive and an internal roadmap reviewStrong analytical skills, with the capacity to reason through ambiguous problems and make effective, well-justified recommendationsPrior startup experienceFamiliarity with identity platforms such as Okta, Microsoft Entra, SailPoint, BeyondTrust, or Ping IdentityComfort using AI tools to synthesize patterns across large sets of qualitative input (support tickets, call transcripts, win/loss notes)Experience running or presenting in structured cross-functional forums (POV reviews, launch/GTM syncs)Prior involvement in a new-product launch, early-access program, or beta motionDirect experience with account takeover (ATO), session/privilege abuse, or identity-based attack patterns specifically