Senior Remote Legal AI Platform Product Manager

ServiceNow

Oregon

Ibrido

USD 132.000 - 230.000

Tempo pieno

6 giorni fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

Health plans
401(k) with company match
ESPP
Flexible time away
Family leave

Descrizione del lavoro

ServiceNow is seeking a Senior Technical Product Manager to own a multi-quarter roadmap for legal AI initiatives and connected platforms. You will prototype with AI, define requirements, and partner with Product to translate plans into feature work used by attorneys and legal professionals.

You will design and deliver AI agents for advisory, contract review, redlining, and intake, ensuring safe integration with Now Assist capabilities.

Competenze

  • 5+ years in technical product management, including ownership of a multi-quarter roadmap.
  • Experience with enterprise workflow platforms.
  • Experience shipping generative or agentic AI features, including LLM behavior, retrieval, and prompt design.
  • Experience defining evaluation methods for AI applications, including output quality, groundedness, task completion, and appropriate human review.
  • Experience on agile teams writing epics and user stories that engineers build from.
  • Clear executive communication: you can sum up portfolio status, value, and risk in a few slides.
  • Strong stakeholder management across legal, business, and technical teams.

Mansioni

  • Own a multi-quarter roadmap for legal AI and platform initiatives across Contract Management Pro, Legal Service Delivery, and connected systems.
  • Plan each quarter in epics, then deliver through iterative development, testing, and production release.
  • Write epics, user stories, technical spikes, acceptance criteria, and solution approach documents that engineers can build from.
  • Prioritize a busy backlog with clear tradeoffs, and say no when it matters.
  • Lead discovery with legal and business teams, identify opportunities to improve workflows, and translate them into prioritized product requirements and measurable outcomes.
  • Design and deliver AI agents for legal work, such as advice and counsel recommendations, contract redlining against standard terms, request intake and triage, and contract review.
  • Decide how agents retrieve knowledge, when people review their output, and how feedback improves them over time.

Conoscenze

Product management
Enterprise platforms
AI features
AI evaluation
Agile
Executive communication
Stakeholder mgmt

Strumenti

Now Assist
ServiceNow AI Agents

Descrizione del lavoro

ServiceNow is seeking a Senior Technical Product Manager to own a multi-quarter roadmap for legal AI initiatives and connected platforms. You will prototype with AI, define requirements, and partner with Product to translate plans into feature work used by attorneys and legal professionals.

You will design and deliver AI agents for advisory, contract review, redlining, and intake, ensuring safe integration with Now Assist capabilities.

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