Product Manager III

WCL Group; Plano (TX); On-site; USD 86,000 - 123,000; Full time

Job summary

WCL Group in Plano, TX is seeking a Digital Merchandising Lead to own the strategy and execution across online experiences. You will lead promotional campaigns for major events, optimize the customer journey, and drive conversions through discovery tools and analytics.

The role requires 5+ years in ecommerce/digital product operations, collaboration with product, engineering, UX, and marketing, and a strong background in CMS/PIM and merchandising platforms.

Qualifications

• Bachelor's degree in Marketing, Business, Operations, or related field.
• 5+ years in ecommerce digital product operations or digital experience management.
• Experience partnering with product, engineering, UX, analytics, and marketing teams.
• Strong knowledge of CMS, PIM, product catalog management, search, taxonomy, and digital merchandising platforms.
• Proven ability to manage multiple complex initiatives in a fast-paced environment.
• Excellent project management, communication, and stakeholder management skills.

Responsibilities

• Own digital merchandising strategy across homepage, category pages, PDPs, MLPs and promos.
• Lead campaign planning for major commercial events (e.g., Black Friday, Labor Day).
• Align loyalty and membership programs across lines of business.
• Coordinate coupon and promo code experiences, trade-in campaigns, and financing.

Skills

Stakeholder Management

Process Improvement

Product Roadmapping

Data Analysis

Project Management

Communication

Problem Solving

AI tooling

Education

Bachelor's degree in Marketing, Business, Operations

Tools

JIRA

Confluence

Job description

CLIENT HIGHLIGHT

The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world.

LOCATION

Plano, TX.

COMPENSATION

$76/per hour

SCHEDULE

Working Model: Fully onsite. Monday-Friday 8am-5pm.

CONTRACT TERM

6-month contract with a very high likelihood of extension/conversion to full-time.

POSITION OVERVIEW

This role owns digital merchandising strategy and execution across the client's online experiences, including the homepage, category pages, PDPs, MLPs, and curated promotional experiences. The role leads promotional and campaign management for major commercial events, optimizes the customer journey through product discovery tools, and uses performance analytics to drive optimization. It also provides cross-functional leadership and builds standardized, scalable processes for digital merchandising operations.

RESPONSIBILITIES

Digital Merchandising Strategy

• Build compelling product storytelling and merchandising frameworks.
• Develop category merchandising strategies aligned to revenue, traffic, and customer goals.
• Own online experiences across the homepage, category pages, PDPs, MLPs, curated promotional experiences, and beyond.

Promotional & Campaign Management

• Develop and oversee execution of digital merchandising strategies supporting key drive period moments.
• Lead campaign planning for major commercial events (e.g., Black Friday, Prime-like experiences, Labor Day, and other commerce holidays).
• Align loyalty and membership programs across lines of business.
• Bundle and attach campaigns.
• Coordinate initiatives such as coupon and promo code experiences, trade-in campaigns, gift-with-purchase programs, and financing.

Customer Journey Optimization

• Design and optimize product discovery tools, such as search, filters, and guided selling experiences.
• Continuously refine recommendation algorithms and sort order logic based on customer behavior and business priorities.
• Enhance category pages and product groupings to improve discoverability and conversion rates.
• Execute on-site search, SEO, and personalization best practices.

Performance Management & Analytics

• Monitor and report on KPIs, including click-through rates, bounce, site engagement, AOV, attach, CVR, campaign revenue, and more.
• Translate data into optimization strategies and business opportunities.
• Analyze campaign effectiveness and customer shopping behaviors.
• Support executive reporting and performance awareness.
• Utilize data on promotional lift versus operational difficulties to drive efficiencies.

Cross-Functional Leadership

• Drive alignment on project priorities, timelines, risks, and dependencies.
• Lead recurring cross-functional meetings, QA reviews, and launch readiness reviews.
• Proactively identify risks and develop mitigation plans to ensure successful delivery of launches.
• Partner with marketing, product, UX, and analytics teams to align merchandising initiatives with broader business goals.
• Lead cross-functional projects to implement new merchandising features and enhancements.
• Serve as the primary point of contact for merchandising-related inquiries and decisions.

Operational Excellence

• Develop standardized processes for digital merchandising workflows.
• Drive efficiency improvements through automation, documentation, and scalable workflows.
• Create playbooks and best practices for digital merchandising execution.

REQUIRED QUALIFICATIONS/SKILLS

• Bachelor's degree or better in Marketing, Business, Operations, or a related field.
• 5+ years of experience in eCommerce digital product operations or digital experience management.
• Experience partnering with product, engineering, UX, analytics, and marketing teams.
• Strong knowledge of CMS, PIM, product catalog management, search, taxonomy, and digital merchandising platforms.
• Proven ability to manage multiple complex initiatives in a fast-paced environment.
• Excellent project management, communication, and stakeholder management skills.
• Strong analytical and problem‑solving capabilities, with experience using data to drive decisions.
• Fluent in Microsoft Word, Excel, and PowerPoint.
• Fluent in JIRA, Confluence, or equivalent project management systems.
• Must be organized and highly detail‑oriented.
• Ability to use and adopt AI tooling.

TOP SKILLS

• Stakeholder Management
• Process Improvement
• Product Roadmapping