Product Manager III

Ebsco Subscription Services España SL; Birmingham (AL); On-site; USD 110,000 - 140,000; Full time

Job summary

Moultrie in Birmingham, AL is seeking a Device Subscription Product Manager to own the cellular data-plan business, including pricing, entitlement strategy, churn management, and retention forecasting with the related KPIs.

You will lead two to three product owners covering onboarding, analytics, and retention, and partner with UX, Research, Data Science, and Marketing to launch data-driven solutions.

Qualifications

• Bachelor’s degree in Business, Economics, Psychology, HCI, or CS or related field.
• 5+ years total related experience with preference toward subscription/services.
• 3+ years product management or strategic analysis and planning.
• 2+ years of agile software development methods (Scrum/Kanban/SAFe).

Responsibilities

• Own VOC and share customer voice across the org with artifacts and ceremonies.
• Own and drive KPIs: ARPD, ADPU, WAU, NPS, retention and churn.
• Run monthly business reviews and update pricing models.
• Develop the data-plan roadmap to meet company goals.
• Prioritize development for maximum customer value and reduce churn.

Skills

VOC leadership

KPI ownership

Pricing strategy

Data analysis

Team leadership

Education

Bachelor's degree in Business

Tools

JIRA

Azure DevOps

Whimsical

Figma

Job description

Headquartered in Birmingham, Alabama, Moultrie (www.moultrie.com ) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring.

We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven – hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience.

We are guided by the following principles:Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team

Job Summary

AsDevice SubscriptionProduct Manager,youown Moultrie’s cellular data-plan business: the subscriptions that connectcustomersto their land.You runa critical,mature business that grows throughretention andoptimization more-so than new features, marketing, or hype. Youownpricing, entitlement strategy, churn strategy, and the retention forecastand the related KPIs.

You will lead a team of product owners covering camera-derived intelligence, the onboarding funnel, and retention, and your team is accountable for matching subscription with value so that customers stay engaged.

Job Responsibilities

• Own, clarify and share the Voice of the Customer (VOC) and lead the org by effectively conveyingthe voice of the customer through artifacts and ceremonies.
• Own, monitor, and drive the KPIs that drive your business:ARPD, ADPU, WAU, Data Plan NPS,Retention and Churn Rates, and Seasonality Reduction.
• Run your monthly business review.
• Build and maintain the pricing and financial models behind dataplan strategy, andgain consensus from leadership.
• Develop and maintain thedata plan subscriptionroadmap that achieves the company’s goals.
• Relentlessly prioritize the development that provides the greatest customer value.
• Decompose churn by cause and design the product response to each.
• Run pricing and positioning experiments and research, including entitlement changes across plan tiers to determine which offers appeal to customers
• Own the data-plan revenue forecast jointly with Finance and participate in monthly R&O.
• Lead two to three product owners:empower them to own their KPIs, scopes, and align their strategic thinking.
• Contribute tostrategic planning and development of the product.
• Partner with UX, Research, Data Science, SW Team(s), and Marketing and CS to implement, launch, and support cutting-edge solutions.

Job Requirements

• Bachelor’s degree Business, Economics, Psychology, Human-Computer Interaction, or Computer Science or related field (in lieu of degree we will consider candidates with equitable years of professional work experience)
• A minimum offive(5) years total related experience with a preference towardssubscription and service businesses
  • 3+ years in product management (preferably as a productmanager) or workingin strategic analysis and planning
  • 2+ years ofresearchingandgeneratingbusiness cases and proposals that can be convertedinto well-articulated and valuable deliverables
  • 2+ years of experience working within anagile-leansoftware product development method, such as Scrum, Kanban, or SAFe

Preferred Qualifications

• Experience where a subscription is tied to a physical device
• Experience in mobile app subscription flows on iOS and Android
• Expertise in at least one project management tool such as JIRA or Azure Dev Ops
• Expertise in at least one design collaboration tool such as Whimsical or Figma
• Experience with the Scaled Agile Framework and/or Agile Release Trains
• A background in, and product knowledge of the hunting, fishing, or outdoor sporting goods market
• Experience in finance, accounting, or FP&A

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Birmingham
Job Segment: User Experience, Product Manager, Marketing Manager, Computer Science, Marketing, Technology, Operations