Product Manager, Health Tech & EHR Integrations (Remote)

Oula; Chicago (IL); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive medical

Dental

Vision

401(k)

Generous PTO

Job summary

Oula Health is hiring a Product Manager to own and evolve our core EHR and care management platform. This role sits at the intersection of product, operations, and health system integration, leading EHR configurations and external IT coordination with hospitals and clinics.

You’ll manage day-to-day tech stack health, drive Epic/Athena integration timelines, and build launch playbooks while collaborating across Product, Engineering, and Operations.

Qualifications

• 3+ years with product operations, technical program management, or PM-adjacent work — ideally at a growth-stage digital health or services company
• Strong problem-solving instincts and genuine curiosity — you like figuring out how things work and making them work better
• Ease with ambiguity and a bias toward action; this role requires you to create the playbook, not execute someone else's
• Demonstrated ability to navigate complex stakeholder environments and drive aggressive timelines — ideally with client-facing or health system-facing experience
• Ability to speak ‘multiple languages’ – comfort going deep on technical details while communicating clearly to non-technical audiences; hands-on EHR configuration and integration experience strongly preferred
• Analytical enough to build a dashboard and identify a pattern, even if you're not a SQL expert

Responsibilities

• Own day-to-day management of our core tech stack: the EHR, patient portal, and care management platform
• Own Athena and Epic configuration end to end: clinical templates, order sets, lab configurations, payer connectivity, and access management for clinical and ops staff
• Lead EHR integration efforts as the internal and external subject matter expert — FHIR/HL7 data exchange, health system IT coordination and committed go-live timelines
• Own and accelerate Epic integration timelines as we onboard additional health system partners
• Maintain configuration integrity as new markets launch and care model workflows evolve
• Partner with our IT team on infrastructure; own the clinical systems layer they don't touch
• Build structured launch toolkits and training materials so clinic teams are prepared for new feature rollouts on day one
• Coordinate end-to-end launches across Product, Engineering, and Operations
• Identify where AI and automation can reduce manual administrative burden in product operations workflows
• Build and maintain the clinical systems SOP library so new market setup is repeatable — documented well enough that a new hire can execute without you in the room
• Develop onboarding materials for clinic managers and clinical staff on EHR workflows and tooling
• Drive feature parity efforts so patients and clinicians experience a consistent standard of care across markets
• Build and maintain dashboards tracking feature adoption, issue resolution, and rollout health across clinics
• Develop quarterly reporting for Product, leadership, and health system partners on platform performance
• Ensure data infrastructure is in place to measure the impact of every feature rollout

Job description

Oula Health is hiring a Product Manager to own and evolve our core EHR and care management platform. This role sits at the intersection of product, operations, and health system integration, leading EHR configurations and external IT coordination with hospitals and clinics.

You’ll manage day-to-day tech stack health, drive Epic/Athena integration timelines, and build launch playbooks while collaborating across Product, Engineering, and Operations.