About the Role
CAA is seeking a Product Manager to join its Product Management team within the company's IT organisation. The team focuses on implementing technology products that drive the productivity and effectiveness of diverse customers, including clients, agents, executives, assistants and business partners. The role spans the full product lifecycle, from contributing to product vision and roadmap planning through to supporting ongoing product delivery and customer feedback loops. The Product Manager works within a cross-functional SAFe Agile Release Train alongside senior product managers, domain leads, engineering, UX/UI design and corporate stakeholders.
Key Responsibilities
- Develop a deep understanding of the products being led, including the business domains and workflows those products support.
- Manage products from vision to launch and through ongoing support, delivering features iteratively to provide the expected business outcomes.
- Create product roadmaps and work closely with business leaders and engineering teams to deliver new products and feature enhancements, orchestrating the work of engineers throughout the development cycle to deliver the highest quality products.
- Collaborate and coordinate with other product managers in the team to ensure alignment across products and product lines.
- Participate actively in the cross-functional SAFe Agile Release Train, taking on the roles of Feature Owner and agile team Product Owner.
- Engage in relevant ART ceremonies, including PO Sync and PI Planning, and contribute to planning intervals alongside senior product managers and domain leads.
- Work with the UX/UI Design team to design simple and intuitive product experiences.
- Work closely with corporate stakeholders to ensure their compliance, data privacy, financial and HR requirements are represented during product development.
- Use user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions, including working with the Service Delivery team to elicit input on new product features.
- Be data-driven, using data to decide the best opportunities that deliver the most business impact.
- Support knowledge sharing and peer collaboration within the product team, and contribute to broader business and IT initiatives that support CAA's continued growth.
Required Experience & Qualifications
- 4+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products and late-stage products), accountable for the voice of the products owned and the customers supported.
- 2+ years' experience working with products using Scaled Agile practices (e.g. SAFe) and operating in Scrum-based Agile teams.
- Strong experience in Jira, Confluence and Github.
- Proficiency with Chrome developer tools or similar tools in other browsers to test product features and troubleshoot bugs.
- Curiosity and eagerness to learn, especially about new business domains and workflows, and eagerness to expand areas of expertise.
- Experience handling sensitive company information and protecting systems and data through security awareness.
Preferred Skills
- Experience in the music industry.
Workplace
- Based in the Los Angeles office, with a minimum of three days a week in the office.
- Occasional travel, including company meetings and events, is expected.
Salary
- Salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector and geographic location.
Benefits & Perks
- Competitive compensation and benefits package for all regular full-time employees.
- Benefits where the company pays 80%-100% of the cost include medical, basic life and AD&D insurance, telemedicine, employee assistance and mental health counselling in person, virtually or through text, paid vacation and holidays, paid sick time, paid parental leave and other paid leaves of absence, NICU leave, bereavement resources, adoption benefits, educational assistance
- Mental health resources and an employee assistance plan.
- Voluntary benefits employees may elect include dental and vision insurance, a 401K plan, flexible spending accounts (health care and dependent care), a health savings account, and voluntary life and AD&D insurance.
- Employee perks include commuter benefits.
- Eligible for a discretionary bonus.
- Other statutory mandated benefits are also offered.
About the Company
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing and philanthropy. Founded in 1975, CAA is headquartered in Los Angeles and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai and Beijing, among other locations globally.